This guide explains how to move a shared web hosting to a Cloud Server while retrieving all its data, websites, databases, etc.

Preamble

• If you already have a Cloud Server, go directly to step 2 of this guide.
• To move a web hosting from one Cloud Server to another Cloud Server, refer to this other guide.
• To move a web hosting from a Cloud Server to a shared web hosting, refer to this other guide; note that this is a manual operation you will have to perform.
• Note:
  • Database names and database user names are preserved.
  • FTP accounts are preserved with the same names, but the host server changes to an address of type xxxx.ftp.infomaniak.com.
  • The IP addresses of the sites will change except for dedicated IPs.

1. Order a Cloud Server

To do this:

1. Click here to access the management of Cloud Servers on the Infomaniak Manager (need help?).
2. Click on Order, choose a managed Cloud Server and follow the wizard to complete the order:
   

2. Migrate the hosting to the Cloud Server

Once the Cloud Server is in service:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on the action menu ⋮ located to the right of the item concerned.
3. Click on Modify the offer:
   
4. Select the free transfer offer.
5. Select the Cloud Server to which to migrate your hosting:
   
6. Click on the Next button at the bottom of the page and complete the procedure entirely.
7. Wait for the hosting migration to complete, a service interruption will be felt during the process.