This guide explains how to migrate a shared web hosting to a Cloud Server by retrieving all its data, websites, databases, etc.

Preamble

• If you already have a **Serveur Cloud**, go straight to step 2 of this guide.
• To migrate a web hosting from one Server Cloud to another Server Cloud, refer to this other guide.
• To migrate a web hosting from a Server Cloud to a shared web hosting, refer to this other guide; note that this is a manual operation.

1. Order a Cloud Server

For this:

1. Click here to access the management of Cloud Servers on the Infomaniak Manager (need help?).
2. Click on Order, choose a Managed Cloud Server and follow the assistant to complete the order:
   

2. Migrate the hosting to the Cloud Server

Once the Cloud Server is up and running:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on the action menu ⋮ located to the right of the relevant item.
3. Click on Change Offer:
    
   
    
4. Select the free transfer offer.
5. Select the Serveur Cloud to which to migrate your hosting:
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6. Click on the Next button at the bottom of the page and complete the procedure entirely.‍
7. Please wait during the hosting migration, a service interruption will be felt during the process.
8. Note:
   1. The names of the databases and database users are retained.
   2. FTP accounts are retained with the same names, but the host server changes to an address of type xxxx.ftp.infomaniak.com.
   3. The IP addresses of the sites will change except for dedicated IPs.