This guide details the payment system for your Infomaniak services via a prepaid account.

Preamble

• A prepaid account is a reserve of money on your Infomaniak Manager that you can top up as you wish.
• Once topped up, it allows you to settle your financial transactions.
• Find out about the limits and payment methods for the prepaid account.

Top up your prepaid account

To top up your prepaid account:

1. Click here to access the management of your prepaid account on the Infomaniak Manager.
2. Click on the blue button Credit the account:
   
3. Enter the amount to credit.
4. Follow the on-screen instructions to credit the account from your payment methods.

Prepayment to pay for a new purchase

When ordering a new product, in the final step, click on the chevron to access the other payment methods, including the prepaid account:

Prepayment to settle an open order

To settle an open order with your prepaid account:

1. Click here to access the management of orders on the Infomaniak Manager.
2. Click on the action menu ⋮ located to the right of the order in question.
3. Choose Pay:
   
4. Choose the prepaid account as the payment method and confirm to complete:
   

Prepayment to renew a product

To pay an upcoming invoice with your prepaid account:

1. Click here to access the management of payments on the Infomaniak Manager.
2. If necessary, click on the date filter (next 2 months) to Show all.
3. Select the product(s) to renew.
4. Click the button to pay the selection:
   
5. Proceed to the payment page where you can choose the prepaid account as the payment method and confirm to complete:
   

Automatically renew products

Activate one-click automatic renewal for the products of your choice. This feature ensures that you do not lose a domain name or inadvertently block access to your services. Modify your payment preferences at any time.