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Release an address from the Mail app of the Infomaniak account
This guide explains how to remove from the Web app Mail Infomaniak (online service ksuite.infomaniak.com/mail) an email address currently accessed by your Infomaniak account (= user account).
Any operation (adding or removing an email address) performed from the Web app Mail Infomaniak will be immediately replicated on the mobile app Infomaniak Mail (this does not affect email software/clients like Outlook).
Detach an email address
To remove an email address currently accessed:
- Click here to access the Web app Mail Infomaniak (online service ksuite.infomaniak.com/mail).
- If necessary, click on the chevron to the right of the email address currently visible on the Web app Mail Infomaniak.
- Click on the action menu ⋮ to the right of the email address you wish to detach.
- Click on Detach this email address:
- Click the red button to confirm the removal:
Detach an address in error
To remove an email address currently attached when its password has been changed, simply click on the icon ⚠️ and then request the detachment of the address:
- Confirm the deletion in the same way as point 5 above.
Refer to this other guide if you are looking for information about the deletion of an email address and its content, and to this other guide to link and access an additional email address.