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Transferring/sending a product from one client account to another
This guide explains how to transfer an Infomaniak product (domain name, Web hosting, etc.) from one client account to another.
Generating the transfer link for the product to be transferred
- open the Manager (manager.infomaniak.com) with the login details for the account which owns the product to be transferred
- go to Product management
- in the left side menu click on Product transfers
- click on Transfer products
- choose the products to be transferred and confirm at the bottom of the page
- copy the transfer code (it is also sent by email to your user account email address)
Importing the product to the client account you want
- open the Manager (manager.infomaniak.com) using the login details for the account to which the product is to be imported
- visit the link obtained when creating the product transfer
A transfer link is valid for 24 hours. You can cancel a transfer, provided it has not already been completed, from the homepage.