Create or delete an email address

This guide explains how to create an email address from the Mail Service Infomaniak, the powerful and secure solution to host your email addresses.

Preamble

• To create multiple email addresses by lot, be aware of this other guide.
• To create virtual addresses redirection, be aware of this other guide.
• Be aware of this other guide if you are looking for additional information about invitations to use a new address (point b below) or existing address.

Create an email address

Prerequisites

• Owning a Mail Service on your Manager Infomaniak.
• Have a quota of free addresses available or order them if necessary:
  1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
  2. Click directly on the nameallocated to the product concerned.
  3. Click on the trolley/caddie icon at the top:
     

To add the email address of your choice:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned.
3. Click the blue button Create an email address Top right:
   
4. Enter Address e-mail desired ( only what comes before the arobase e.g. your first name — the domain name is already specified and any aliases are visible over the information icon i)
5. Click on the button Continue.

Then...

... as intended, choose the user concerned by creating the address...

a. ... You yourself. (simple and fast)

In this case, the assistant will ask you to choose a secure password.

Then the email address is...

1. ...created...
2. ... added automatically onMail Infomaniak (accessible via the icon ‍ at the top right of the interface) of the user currently connected...
3. ... and available immediately to work in any software / mail application.

Note that any subsequent password change will cut access to the address anywhere (+ prompts to enter the new password) except onMail Infomaniak of origin, i.e. the account used to create the address on the Mail Service (point 2 above).

b. ... one or more other users

In this case click on the displayed text field And...

• … select 1 or more existing users already on the same Organization, including yourself if you wish:
  
  • If necessary, specify user permissions (automatically taken from the global configuration) in particular permission or not to change the password afterwards:
    
  • You'll be able to modify user permissions at any time from your Mail Service.
  • It will remain to select a model of signature then click on Continue.
  • It's over, a randomly generated password will appear on your screen.

• ... or select the email address that you are creating (but later, it will have to be consulted in one way or another to access the invitation)
• ... or enter the email address that the user already has (personally, e.g.:
  
  • In these two cases, you have to choose, under Advanced Options, the way in which the user will need to log in to his future new user account:
    • or a connection to an idenfiant that will be exactly corresponding to the email address created
    • or a connection to the identifier of his choice (a personal e-mail address, e.g.)
  • If necessary, specify user permissions (automatically taken from the global configuration) in particular permission or not to change the password afterwards:
    
  • You'll be able to modify user permissions at any time from your Mail Service.
  • It will remain to select a model of signature then click on Continue.
  • It's over, a randomly generated password will appear on your screen unless you have invited a user to his/her personal address by forcing him/her to log in with the created address.

c. ... I DON'T KNOW

The steps will be exactly the same as at the point a. above except its item 2 ( no automatic addition at Mail Infomaniak).

Additional actions (button ‍)

Click on the chevron ‍ to the right of the button Create an email address to access the additional actions:

 

1. Create a generic email address Type:
   1. no-reply (for sending confirmation, validation, invoice, etc.)
   2. catchall (allows you to receive all messages for which there is no specific email address on your domain)
2. Create multiple email addresses: allows you to create at once multiple email addresses using a file CSV.
3. Create virtual addresses redirection.
4. Import Content other e-mail addresses.

Delete one or more email addresses

To remove an email address (its content will be destroyed):

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned.

Once in front of the email address table:

A. Delete one address at a time

1. Click on the action menu ⋮ located to the right of the element concerned.
2. Choose the deletion from the e-mail address.

B. Delete multiple addresses at a time

1. Select the addresses to delete in Checking the boxes To the left of the line.
2. Click on Remove At the bottom of the screen.