This guide explains how to create an email address from the Infomaniak Mail Service, the powerful and secure solution for hosting your email addresses.

Preamble

• To create multiple email addresses in bulk, refer to this other guide.
• To delete one or more email addresses, refer to this other guide.

Create an address on a Mail Service

Prerequisites

• Have a Mail Service on your Infomaniak Manager.
• Be Administrator or Legal Representative within the Organization.
• Have a quota of available addresses or adjust it in advance if necessary.

Next, to create a new email address:

1. Click here to access the management of your Mail Service on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the Mail Service concerned:
   
3. Click the blue button Create an email address at the top right:
   
4. Enter the name that will compose the email address.
5. Click the button to continue:
   
6. Select the creation mode suitable for your situation:
   

   1. An address for you or other users [ ☍ ]

      • Example: make the address directly visible on your Mail interface, or send invitations so that others can use it.

   2. A secondary (alias) address [ ☍ ] that will not be deducted from the main quota

      • Requires having a first email address, to which the new designation will be attached.

   3. An address used only to redirect emails [ ☍ ] that will not be deducted from the main quota

      • You will not be able to send messages from this address, but only forward incoming emails to the existing address of your choice.
7. Click the button to continue after making your choice.

Additional actions (button ‍)

Click on the chevron ‍ to the right of the Create an email address button to access additional actions:

1. Create a generic email address of type:
   1. no-reply (for sending confirmations, validations, invoices, etc.)
   2. catchall (allows receiving all messages for which there is no specific email address on your domain)
2. Create multiple email addresses: allows you to create multiple email addresses at once using a CSV file.
3. Create “virtual” addresses used for redirection.
4. Import content from other email addresses.