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Migration: keep the current content of your hosting

Update 03/12/2026

This guide explains how to migrate an existing Infomaniak Web Hosting to the current Web Hosting offer. By following this procedure, you will keep the content you currently have on your hosting while benefiting from the latest developments.

 

If needed, local partners referenced by Infomaniak can handle these procedures: launch a free call for tenders; they take care of everything, freeing you from technical details.

 

1. Start the migration procedure

To do this:

  1. Refer to this other guide to begin the migration.
  2. Check the box Retrieve files and databases.
  3. Click the Next button.

At this stage, your website is still running on the old server, and you have 30 days to test and adapt your site on the new server. To avoid data loss, it is advisable not to update your site on both the old and new servers during the migration phase.

 

2. Test your site on the new server

To do this:

  1. Click here to access the management of your product on the Infomaniak Manager (need help?).
  2. Click directly on the name assigned to the product you have migrated.
  3. Click the button 2 Test my sites at the top of the page to display your site as it will appear when it is put into production on the new server:
    1. During your tests, check on each of the pages tested that the URL displayed in your browser's address bar corresponds to the preview address; otherwise, check that your site does not have redirects that prevent its preview.
    2. If the site displays normally, go directly to step 4 otherwise go to step 3.

 

3. Adapt the site for the new infrastructure

With a content management system (CMS) like WordPress, Joomla, Drupal, or another web application (ownCloud, phpBB, etc.) using a database, adapt the following information in the appropriate configuration file so that the site works:

  • the name of the database
  • the database server
  • the username that accesses the database
  • the password of the username that accesses the database

To find this information on the Manager, refer to this other guide (+ help WordPress and help Joomla).

  • These modifications must be made on the new server via a new FTP account (help).

 

4. Checks to perform before going live

Important! Before going live with your site, make sure to check the following points.

4.1 Retrieve the latest changes on the new server

If the content of the old site has been modified by a user during the transition period, retrieve these changes on the new server:

  1. Click here to access the management of your product on the Infomaniak Manager (need help?).
  2. Click directly on the name assigned to the product you have migrated.
  3. Click the button 1 Copy my data:
  4. Select the elements to import according to your needs (if you re-import the folder /web by activating the parameter overwrite existing files, you will also overwrite your modified configuration files; make sure to back them up before proceeding so you can easily restore them after the copy.
  5. Click the blue button Start the copy.

 

4.2 Check scheduled tasks (cronjobs)

If there are scheduled tasks (cronjobs), it is necessary to test and reactivate them:

  1. Click here to access the management of your product on the Infomaniak Manager (need help?).
  2. Click directly on the name assigned to the concerned product.
  3. Click on Web in the left sidebar menu.
  4. Click on Task Scheduler in the left sidebar menu.
  5. Test your site again by following the procedure described in step 2 of this guide.

 

5. Go live

To permanently switch traffic to the new server (you will no longer have access to the old site and your databases stored on the old server):

  1. Click here to access the management of your product on the Infomaniak Manager (need help?).
  2. Click directly on the name assigned to the product you have migrated.
  3. Click the button 3 Go live:‍

 

If your domain name is not managed by Infomaniak or if it is in a different Organization than the one of the concerned site:


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