This guide concerns messages sent from Site Creator (contact form or e-commerce module, for example).

Preamble

• By default, emails are sent using the unauthenticated PHP mail() protocol.
• It is recommended to use the authenticated SMTP method instead.

Change the sending method

Prerequisites

• Have a valid email address (even a free one).
• Have created a password (add a device named “Site Creator” for this email address, for example:
  
• Access Site Creator:
  • Click here to access the management of your product on the Infomaniak Manager (need help?).
  • Click directly on the name assigned to the Site Creator concerned.
  • Click on the Edit my site button to start the editor:
    

To change the email sending method from Site Creator:

1. Click on the Settings button in the left sidebar.
2. Click on General settings:
   
3. Choose the SMTP method, then fill in the fields with the SMTP server name mail.infomaniak.com, then the information related to your email address and its password (read the prerequisites above).
4. Once all fields are filled in, click on the Verify button.
5. If everything is correct, the Save button appears, and you can click on it to save your email settings:
   

Settings to use

• Outgoing SMTP server = mail.infomaniak.com
• SMTP port = 587
• Username = the full & complete email address
• Password = the one assigned to the email address (read the prerequisites above)