This guide concerns messages sent from Site Creator (e.g., contact form or e-commerce module).

Introduction

• By default, emails are sent using the unauthenticated PHP mail() protocol (❓: help).
• It is recommended to use the authenticated SMTP method instead (❓: help).

Modify the sending method

Prerequisites

• Have a valid email address or create one (❓: help my kSuite | Mail/kSuite Service).
• Create a device password (❓: help my kSuite | Mail/kSuite Service) named, for example, “Site Creator” (or “SC2026”, etc. – it doesn’t matter) for this email address:
  
• Check that the domain is configured correctly (❓: help Mail/kSuite service).
• Access Site Creator:
  • Click here to access the management of your product on the Infomaniak Manager (❓: help).
  • Click directly on the name assigned to the Site Creator in question.
  • Click on the Edit my site button to start the editor:
    

To change the email sending method from Site Creator:

1. Click on the Settings button in the left-hand menu.
2. Click on General Settings:
   
3. Choose the SMTP method and then fill in the fields with the SMTP server address, as well as the information related to your email address and its password:
   • Outgoing SMTP server = mail.infomaniak.com
   • SMTP port: 587
   • Username = the complete email address (❓: help)
   • Password = the one generated for the email address you want to access (❓: help my kSuite | Mail/kSuite Service).
   • Refer to this other guide if you are looking for information about other compatible ports.
4. Once all fields are filled in, click the Verify button.
5. If everything is correct, the Save button will appear, and you can click it to save your email settings: