This guide concerns messages sent from Site Creator (e.g., contact form or e-commerce module).

Introduction

• By default, emails are sent using the unauthenticated PHP mail() protocol.
• It is recommended to use the authenticated SMTP method instead.

Change the Sending Method

Prerequisites

• Have a valid email address (even a free one).
• Have created an app password (add an app named, for example, “Site Creator” or “SC2026”, it doesn't matter) for this email address:
  
• Access Site Creator:
  • Click here to access the management of your product on the Infomaniak Manager (need help?).
  • Click directly on the name assigned to the Site Creator in question.
  • Click on the Edit my site button to start the editor:
    

To change the email sending method from Site Creator:

1. Click on the Settings button in the left-hand menu.
2. Click on General Settings:
   
3. Choose the SMTP method, then fill in the fields with the SMTP server name mail.infomaniak.com, and the information related to your email address and its password (see prerequisites).
4. Once all the fields are filled in, click the Verify button.
5. If everything is correct, the Save button will appear, and you can click it to save your email settings:
   

Settings to use

• Outgoing SMTP server = mail.infomaniak.com
• SMTP port = 587
• Username = the complete email address
• Password = the password assigned to the email address (see prerequisites)