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Discover the official domains used by Infomaniak
Update 03/16/2026
To ensure the security of your data and the performance of our services, Infomaniak uses several domain names.
Preamble
- These domains are used to host management interfaces, communication tools, as well as the content of your files in an isolated and secure manner.
- If you use a firewall or antivirus, it is recommended to add these domains to your whitelist (examples) to ensure the proper functioning of your tools (notably my kSuite and SwissTransfer).
Main domains and services
- infomaniak.com: the main site and the Manager (product management).
- status.infomaniak.cloud / infomaniak.cloud
- infomaniakstatus.com
File storage
- infomaniakusercontent.com: domain mainly used for file storage/download.
- ksharelink.com: used for public share links created from my kSuite and Infomaniak Mail.
- chk.me: domain allowing the creation of short links and custom QR codes
Messaging and identity
- ik.me: short domain for Infomaniak Mail.
- etik.com / ikmail.com: alternative domains for free and eco-friendly messaging.
- infomaniak.ch: used for certain technical and institutional services.
Transfer tools and events
- swisstransfer.com: service for transferring large files.
- infomaniak.events / ticket-net.ch: ticketing and event management platform.
⚠️ Warning about Phishing attempts: Infomaniak will never ask you for your password by email; always check that the URL in your browser's address bar belongs to one of the domains listed above before entering your credentials.
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