This guide explains the specifics related to payments for Infomaniak services and the rights that arise from them.

Preamble

• When purchasing domain names or other web services, it is crucial to understand the rights and responsibilities that arise from the payments made.
• Confusion can arise between the person who pays for a service and the person who holds the rights to the service.

Paying for a service does not confer ownership

It is important to understand that paying for the bills related to a service or product does not automatically confer property rights over it.

For example, financing a phone subscription for another person does not give you ownership of that subscription; paying for the purchase of a car does not automatically give you permission to drive it.

Similarly, paying for a domain name does not necessarily mean you become the owner, especially if the details associated with the domain are not in your name, which can happen if there has been a product transfer between Organizations.

A domain name can be managed on the Manager (Infomaniak administration interface) by a user within an Organization XYZ and belong to another user who is not even in the Organization XYZ, while being paid by a third party, a Partner registered with Infomaniak.

Infomaniak, like other web service providers, clearly states in its General Terms of Use that payment for a service by a third party does not imply the transfer of ownership. In the event of a dispute, the customer (or the person whose name is associated with the service) remains solely responsible for resolving the dispute.

Check all current details

To avoid any confusion, make sure that the details associated with any web service or domain name you pay for are in your name if you wish to hold the rights to them.

Check the details:

• of your Infomaniak profile
• of the Organization you belong to
• of billing
• linked to a possible domain name

In case of a dispute, first contact the service provider to clarify rights and responsibilities. If necessary, consult a legal advisor to obtain appropriate advice.

Understanding the differences between paying for a web service and owning it is essential to avoid conflicts and misunderstandings.