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Understanding purchase rights and ownership
This guide specifies the distinction between the financial settlement of a service and the ownership of the associated property rights.
Payment does not confer ownership
Paying the bills for a service (domain name, hosting) does not automatically grant property rights over it. According to Infomaniak's Terms of Service, the official holder remains the person or entity whose name is associated with the service, even if the payment is made by a third party or a Partner.
This distinction is particularly important during a product transfer between Organizations: the payer is not necessarily the manager nor the legal owner.
Check and update your contact details
To ensure your rights over a service, make sure the identification information is in your name or that of your company. Check the following details:
- Your Infomaniak profile
- The Organization owning the product
- The billing information
- The legal owner of the domain name (registrant)
In case of dispute, only the holder designated in the Infomaniak interfaces is recognized as responsible and owner of the rights.
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