This guide explains how to download an email from the web app Mail Infomaniak (online service mail.infomaniak.com)‍ in order to obtain on your hard drive a file in .eml format compatible with all software/email clients.

Download an email

To save an email from the web app Mail Infomaniak (online service mail.infomaniak.com):

1. Click here to access the Web app Mail Infomaniak (online service mail.infomaniak.com).
2. Open the email to download.
3. Click on the action menu ⋮ to the right of the opened email.
4. Select Download:
    
   

4 alternatives

1. The Save as... function of an email software/client like Thunderbird allows you to achieve the same result:
   1. Open the software Thunderbird.
   2. In the inbox, right-click on the message to save.
   3. Choose the location to save the .eml file.
2. It is also possible to print a message and choose PDF from the available printers to save the message in a simple and universal format.
3. To download the message to kDrive, refer to this other guide.
4. To share it publicly using a simple shortcut, refer to this other guide.