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Link an email address to the Infomaniak Webmail app
This guide explains how to add an email address to the Web app Mail Infomaniak (online service ksuite.infomaniak.com/mail) which allows you to manage one or more email addresses hosted by Infomaniak.
Any operation (adding or removing an email address) performed from the Web app Mail Infomaniak will be immediately replicated on the mobile app Infomaniak Mail (this does not affect email software/clients like Outlook) but you can also do it directly on the mobile app.
Prerequisites
- Have an email address and an Infomaniak user account.
or
- Be invited to use an email address and have followed the process below:
- Open the invitation link to use the email address.
- Choose the option Create my account (free).
- Enter your First name, Last name and Phone number.
- Choose a login email address (you can use the Infomaniak email address you are invited to use) and set a password.
- Click on Use my address to access your Infomaniak mailbox.
Reattach an email address
To add and view an email address:
- Click here to access the Web app Mail Infomaniak (online service ksuite.infomaniak.com/mail).
- Then click on the chevron to the right of the email address indicated at the top left.
- Click on Add an existing address.
- Enter the information related to the email address (exact and complete name, as well as its password) and define whether the address should be displayed first by default when you open Mail (also read the following chapter); click on the button to Add the address to your user account:
Refer to this other guide if you are looking for information about the permanent deletion of an email address and its content, and this other guide to detach an email address.
View the different attached addresses
To switch from one address to another:
- Click here to access the Web app Mail Infomaniak (online service ksuite.infomaniak.com/mail).
- Then click on the chevron to the right of the email address indicated at the top left.
- Click on an address from those already attached:
Set the default type of opening a new address
To choose whether the display of a different address should be done by default in a new browser tab, or directly replacing the current display, in the same window:
- Click here to access the Web app Mail Infomaniak (online service ksuite.infomaniak.com/mail).
- Click on the Settings icon at the top right.
- Click on Browser.
- Click on the toggle switch to enable the default opening of an email in a new tab rather than in the current window:
