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Add an attachment on the Infomaniak Web Mail app
This guide explains how to attach files and/or images to emails sent from the Infomaniak Web App Mail (online service ksuite.infomaniak.com/mail), the complete online solution for reading and managing your emails.
Preamble
- Refer to this other guide regarding email / attachment sending limitations.
Attach computer files to your message
To add an attachment present on your computer:
- Click here to access the Infomaniak Web App Mail (online service ksuite.infomaniak.com/mail).
- Click on New message.
- Click on the paperclip icon Attach a file:
- Browse locations to select the files to attach to the message:
- With the Infomaniak Web App Mail (online service ksuite.infomaniak.com/mail) the size limit for attachments is 25 MB.
- Beyond and up to a limit of 3 GB, a SwissTransfer link is generated and integrated into your message: the data is stored in Switzerland in the Infomaniak Cloud and your recipients will be able to use this link to easily download the attachments during a predefined period.
- Beyond 3 GB (and up to 50 GB), it is recommended to always use SwissTransfer for your sends.
- With the Infomaniak Web App Mail (online service ksuite.infomaniak.com/mail) the size limit for attachments is 25 MB.
Attach kDrive files to your message
To add an existing attachment on kDrive:
- Click here to access the Infomaniak Web App Mail (online service ksuite.infomaniak.com/mail).
- Click on New message.
- Click on the kDrive folder icon to browse locations; select the kDrive files to attach to the message:
- Once the data is found and selected, select the Attachment option on the right (to attach the kDrive files to the message rather than sending a simple link to the files) then click on the Insert button:
Include an image in the body of your message
To add an image to the message (in the middle of the text of your message for example), 2 possibilities:
- Drag/drop the image into the input interface (images over 10 MB will not be displayed but will be attached).
- β¦ or Click on the icon representing the frame with the mountains:
- then:
- Click on the button to upload an image (which allows you to choose it from the location of your choice and then insert it into the body of the message)β¦
- β¦ or enter the URL of the image you want to include dynamically; the image must be somewhere on the Internet (you can use the FTP Manager file manager to send your image to your hosting space if you have one) and must still be there at the time of consultation of the message by your correspondent.
- Click on the button to add the image.
Link to this FAQ: