This guide explains how to transfer your email currently managed by Bluewin to the free-for-life Infomaniak offer!

Preamble

• It is easy to switch the entire structure of your emails to Infomaniak - discover the offers.
• Use your email address on a simple browser, Outlook, etc. and on iOS/Android mobile devices thanks to the Infomaniak Mail app.
• Import your contacts to continue communicating with them from your new email.
• Get 20 GB for your emails as well as 15 GB to store your files in the Cloud.
• Notify your correspondents that your @bluewin address becomes the Infomaniak address you chose when subscribing to the offer.
• If needed, local partners referenced by Infomaniak can handle these procedures: launch a free call for tenders; they handle everything, freeing you from technical details.

Create your free email address

From your iOS or Android mobile device, download the Infomaniak Mail app here:

Open the application, you can sign up for free and choose your new Infomaniak email address.

Import all email history

To retrieve all your messages from the Bluewin inbox, launch the assistant here:

https://import-email.infomaniak.com

Once connected to the assistant:

1. Click on one-time import.
2. Fill in the left field with your Bluewin address (whose content is to be copied).
3. Fill in the right field with the password of the same email address.
4. Click on Confirm and continue:
   
5. Select your new Infomaniak email address to which to import the emails:
   
6. Click the blue Import Emails button.
7. The copy starts and continues in the background. You can close the window that appears. A confirmation email will be automatically sent to all email addresses concerned by the operation once the import is complete, mentioning the number of messages copied.

Import all your contacts

To continue using your address book, you need to export the contacts from Bluewin:

1. Log in to your Bluewin interface.
2. Click on Contacts.
3. Click on the Settings icon ‍‍ in the toolbar.
4. Click on Export Contacts.
5. Save the contacts.csv file to your device.

Then you need to import them:

1. Log in to your Infomaniak Address Book.
2. Click on Advanced Actions at the bottom left.
3. Click on Import.
4. Select your .csv file downloaded in step 5 above.
5. Click on Next and start the import.

Redirect emails to Infomaniak

If the Bluewin address continues to exist for a while, you can set up a redirection of incoming messages. This way, they are automatically forwarded to your new Infomaniak address:

1. Log in to “MySwisscom”, click on the “More” box, then “Settings”:
   
2. Then click on “Manage Transfers”: 
   
3. Specify the email address created at Infomaniak as the destination for all your future incoming emails.