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Knowledge base

1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!

Knowledge base Discover the free Swiss alternative to Bluewin for your emails

    Discover the free Swiss alternative to Bluewin for your emails

    This guide explains how to transfer your email currently managed by Bluewin to the free-for-life Infomaniak offer!

     

    Preamble

    • It is easy to transfer your entire email structure to Infomaniak - discover the offers.
    • Use your email address on a simple browser, Outlook, etc. and on mobile devices iOS/Android thanks to the app Infomaniak Mail.
    • Import your contacts to keep communicating with them from your new email service.
    • Get 20 GB for your emails as well as 15 GB to store your files in the Cloud.
    • Notify your contacts that your @bluewin address will become the address you chose when subscribing to the offer:

     

    Create your free email address

    From your iOS or Android mobile device, download the Infomaniak Mail app here:

     

    Open the app, you can sign up for free and choose your new Infomaniak email address.

     

    Import all email history

    To retrieve all your messages from your Bluewin inbox, launch the assistant here:

    https://import-email.infomaniak.com

    Once connected to the assistant:

    1. Click on the one-time import.
    2. Fill in the left field with your Bluewin address (which you need to copy).
    3. Fill in the right field with the password of the same email address.
    4. Click on Confirm and continue:
    5. Select your new Infomaniak email address to import the emails:
    6. Click on the blue button Import emails.
    7. The copy begins and continues in the background, you can close the window that appears, a confirmation email will be automatically sent to all email addresses concerned by the operation once the import is complete, indicating the number of messages copied.
     

     

    Import all your contacts

    To continue using your address book, you need to export the contacts from Bluewin:

    1. Log in to your Bluewin interface.
    2. Click on Contacts.
    3. Click on the Settings icon ‍‍ in the toolbar.
    4. Click on Export contacts.
    5. Save the file contacts.csv to your device.

    Then you need to import them:

    1. Log in to your Infomaniak Address Book.
    2. Click on Advanced actions at the bottom left.
    3. Click on Import.
    4. Select your .csv file downloaded in step 5 above.
    5. Click on Next and start the import.

     

    Redirect emails to Infomaniak

    If the Bluewin address continues to exist for a while longer, you can set up a redirection for incoming messages. This way, your mail is automatically forwarded to your new Infomaniak address:

    1. Log in to “MySwisscom”, click on the "More" box then “Settings”:
    2. Click on “Manage transfers”:
    3. Specify the email address created at Infomaniak as the destination for all your future incoming emails.

     

    Don't have time to migrate your services? Launch a free tender to find an Infomaniak partner who will take care of everything.



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