This guide explains how to add or modify a sender name that will be used when sending your emails from the Infomaniak Web app Mail (online service ksuite.infomaniak.com/mail).

Preamble

• This full name (usually a surname and a first name) is linked to your email address, your Infomaniak account, and any signatures.
• It appears in place of or next to your email address for the recipient of your email.
• Note that if they have already added you to their address book with a name/surname, it is often these recorded details that take precedence.

Add / modify the sender name

Without signature

If you do not use a signature when sending your message, the details used are those of your Infomaniak account:

1. Click here to access the Infomaniak Web app Mail (online service ksuite.infomaniak.com/mail) to write a new message.
2. Check the From: that is to say the sender.
3. Check that you are not using a signature:
   
4. In this case, click here (or on the badge with your initials / avatar in the top right of the Infomaniak Manager) to "Manage my account":
   
5. Click to edit your personal information:
   
6. Edit the name and first name, validate by clicking to the right of the line concerned:
   
7. Go back to writing a new email, refresh the browser window if necessary, and check that the from has been modified:
   

With signature

1. Click here to access the Infomaniak Web app Mail (online service ksuite.infomaniak.com/mail) to write a new message.
2. Click on the signature menu.
3. Click on Manage my signatures:
   
4. Add a new signature:
   
5. Choose the template to use, then on the edit page, enter the name that should appear as the sender.
6. Save your signature:
   
7. Select your new signature, it will complete the from of your message with the name you have customized:
   

Refer to this other guide if you are looking for information on editing Mail signatures and on the behavior of the full name among the different users of a signature template.