This guide explains how to add or modify a sender name that will be used when sending your emails from the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail).

Introduction

• This full name (usually a first name and last name) is linked to your email address, your Infomaniak account, and any signatures.
• It is displayed instead of or next to your email address for the recipient of your email.
• Please note that if the recipient has already added you to their address book with a name/first name, it is often these saved details that take precedence.

Add / modify the sender name

Without a signature

If you do not use a signature when sending your message, the details used are those of your Infomaniak account:

1. Click here to access the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail) to compose a new message.
2. Check the From: field, i.e., the sender.
3. Check that you are not using a signature:
   
4. In this case, click here (or on the badge with your initials / avatar in the top right corner of the Infomaniak Manager) to "Manage my account":
   
5. Click to edit your personal information:
   
6. Edit the first and last name, then validate by clicking to the right of the corresponding line:
   
7. Go back to composing a new email, refresh the browser window if necessary, and check that the from field has been correctly updated:
   

With a signature

1. Click here to access the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail) and compose a new message.
2. Click on the signatures menu.
3. Click on Manage my signatures:
   
4. Add a new signature:
   
5. Choose the template to use, then on the editing page, enter the name that should appear as the sender.
6. Save your signature:
   
7. Select your new signature; it will complete the from field of your message with the name you customized:
   

Refer to this other guide if you need information on editing Mail signatures and on how the full name is handled for different users of a signature template.