This guide explains how to add users as resellers so they can sell tickets for your events (as part of the Infomaniak ticketing system).

Preamble

• If you have points of sale, partners, or simply cash desks at the event entrance, you can give them reseller access.
• You can then grant them the right to sell from the ticket office.

Add a reseller

To do this:

1. Click here to access user management on the Infomaniak Manager (need help?).
2. Click the Add a user button at the top right:
   
3. Follow the creation wizard by filling in the different user information.
4. Choose User with limited rights at the role selection step:
   
5. Choose the Ticketing at the step of selecting the products to which the user will have access:
   
6. A side panel opens — select the boxes to grant access to the relevant ticketing systems:
   
7. Complete the addition, an email is sent for user account activation.

Details of rights and user access

1. Managers

• Group owner (legal manager of the account)
• Group administrator
• Billing administrator
  • Accounting

2. Users

• Administrative — no rights assigned

3. Technical

• Programming Management
• Customers
  • Mailing
  • Customer Export
  • Promotional Code (Code Generation)
• Shop Design / Tickets
• Ticketing Integration
• Settings

4. Statistics

• Sales Details

5. Ticket Control

• Ticket Control

6. Ticket Sales

• Ticket Sales
• Sales Points
• Customers (except Mailing, Export, and Promo Code Management)
• Member Card Management

7. Staff Management

• Staff

Next Step

You can now create profiles to detail reseller access…