This guide explains how to add users as resellers so they can sell tickets for your events (as part of the Infomaniak ticketing system).

Preamble

• If you have points of sale, partners, or simply cash desks at the event entrance, you can give them reseller access.
• You can then grant them the right to sell from the ticket office.

Add a reseller

To do this:

1. Click here to access user management on the Infomaniak Manager (need help?).
2. Click the Add a user button at the top:
   
3. Enter the different user information.
4. Choose User as the role:
   
5. Move on to the next step (choosing a possible work team) and then complete the invitation.
6. Click to choose product access permissions:
   
7. Expand the product administration section to click on Ticketing:
   
8. A side panel opens — select the boxes to grant access to the relevant ticket offices:‍
   
9. Save your selection.

Details of user rights and access

1. Managers

• Group owner (legal responsible for the account)
• Group administrator
• Billing administrator
  • Accounting

2. Users

• Administrative — no rights assigned

3. Technical

• Programming Management
• Clients
  • Mailing
  • Client Export
  • Promotional Code (Code Generation)
• Store/ Ticket Design
• Ticketing Integration
• Settings

4. Statistics

• Sales Details

5. Ticket Control

• Ticket Control

6. Ticket Sales

• Ticket Sale
• Points of Sale
• Clients (except Mailing, Export, and Promo Code Management)
• Member Card Management

7. Staff Management

• Staff

Next Step

You can now create profiles to detail reseller access…