This guide explains how to make sales from an organizer account as well as on-site sales (within the framework of the Infomaniak ticketing system). If you wish to print free tickets, invitations, VIP or paid tickets, you can place an order from the ticket office and generate these tickets

Access the ticket office

To do this:

1. Log in to your Infomaniak space (manager.infomaniak.com)
2. Go to the Ticketing
3. Click on Ticket Office in the left menu
   
   

Create a new order from the ticket office

To do this:

1. Choose whether the sale concerns an event, a pass or a gift voucher:
   
2. Choose the desired event or item, as well as the number of tickets to put in the basket:
   
3. Define the parameters in the basket, such as the seat on the seating plan, the information in the forms by price, and the use of a promotional code or gift voucher:
   
4. It is possible to customize the information appearing on the tickets to be printed at this time
5. Define a payment method. For a free ticket, such as an invitation, you will need to choose the payment method Free/Invitation
6. Once the information has been entered, Validate the order

Associate the order with a customer

On the ticket office, assigning an order to a customer is optional. It is therefore necessary to enter it if you wish to be able to find an order with the customer's name or email address, send them the tickets by email, or be able to display the customer's first and last name on the ticket.

To do this, you will need to click on the Customer tab and search for an existing customer or create a new customer file.

Print or send the tickets

You can print or send the tickets by email. To do this, go to the corresponding tab and choose the type of printing or email sending.

Other uses of the ticket office

The counter allows you to perform other important operations, such as exchanging bills or validating reservations; refer to this other guide.