This guide explains how to quickly react to an email on the Web app Mail Infomaniak (online service mail.infomaniak.com).

Preamble

• Reactions are not possible if:
  • you were the recipient of the message but in BCC
  • you have already added 5 reactions
  • the message has more than 20 recipients and/or is of type newsletter or discussion list
  • the sender is no-reply / catchall / postmaster
  • the message is encrypted or is among spam, drafts or the scheduled messages (as well as in the trash)
• It is possible to cancel the sending of a reaction (even if you have not activated a email sending cancellation delay).

Send a reaction in the form of an emoji

To quickly send an emoji reaction to a received email:

1. Click here to access the Web app Mail Infomaniak (online service mail.infomaniak.com).
2. Open the email you want to react to.
3. Click on the “Smiley” emoji in the quick actions list at the top right of the message:
   
   
   • You can also access this feature via a button below the message:
     
4. Click on the emoji that best matches your reaction; it will be added below the message and immediately sent to your contact.
   • Cancellation is possible during sending from the notification displayed at the bottom of the screen:
     
5. The emoji appears on the message in question:
   
   • A record of your reaction is also stored in the sent messages folder.
6. The emoji appears for your recipient, who receives a notification as usual when they receive a response to their email:
   
   • They can also respond to the reaction as usual when receiving a new message.
7. The user who reacted to the email quickly finds the last emoji used in their list of reactions on the app, thus avoiding having to search for it each time: