This guide presents, in the same way as adding devices (email passwords), the methods to allow you (you, with your Infomaniak account login credentials) to view and use an email address that you have created within an Email Service Infomaniak, on the Infomaniak Web App Mail (online service ksuite.infomaniak.com/mail).

Preamble

• Refer to this other guide to invite another user besides yourself.
• No password is required.
• The email address will be automatically added to the Infomaniak Mail interface.

Accessing your own email address

To use the existing email address demonstration@exemple-domaine.ch:

1. Enter your login credentials for your Infomaniak account and your password on the page https://manager.infomaniak.com/:
   
2. Validate the entry on the Manager with the 2FA method (two-factor authentication) initially defined:
   
3. Once on the dashboard, click on Email Service:
   
4. Once on your Email Services, click on the name / domain name to which the email address in question belongs:
   
5. Once on the Email Service to which the address belongs, click on the email address in question:
   
6. Once on the email address in question, click the Add button to add a user:
   
7. At this stage, it may be necessary to re-enter the login password (the one from point B above):
   
8. Then choose the option to add an existing user, and click on the field below, which displays the list of users in the Organization to which you are connected, and click on your user (your Infomaniak account login credentials). Validate the addition with the button at the bottom right:
   
9. It's done, your own user has been added:
   
10. Then click on the icon at the top of the screen to open the kSuite tools and click on the Infomaniak Web App Mail:
    
11. The email address has been successfully added to the Web App Mail (click if necessary on the chevron to expand the address menu and access it). An informational email has been sent to the user (you, in this case) to notify of the operation:
    

When your identifier is added as a user with access to the email address, the mailbox is automatically added to your Infomaniak Mail apps:

You can switch between your addresses at any time via the chevron located at the top left of the screen:

To achieve this, it may be necessary to first choose to display, from the top left, all Organizations:

If the address still does not appear, try to refresh the browser page (Command ⌘ + R on macOS and Ctrl + F5 on Windows).