This guide explains how to connect the mobile apps Contacts and Calendar iOS (iPhone, iPad, etc.) with the contacts & calendars hosted by Infomaniak.

Preamble

• Instead of the manual configuration below, it is recommended to use the configuration profiles .mobileconfig offered by Apple.
• Infomaniak contacts & calendars are linked to your Infomaniak account; when you log in to ksuite.infomaniak.com/contacts or /calendar you probably have to perform double validation (2FA) when logging in.
  • In this case, an application password is required to establish synchronization between your device and Infomaniak tools.
  • But don't worry, creating such a password is offered to you by following the configuration assistant.
• The various services offered by Infomaniak are all compatible with the corresponding standard protocols (CalDAV/CardDAV for contacts & calendars for example), consequently if you encounter a problem with third-party software, contact its publisher or a Partner and consult the support policy as well as article 11.9 of the Infomaniak TOS.

Manual configuration (contacts & calendars)

Obtain your login information

To obtain the CardDAV/CalDAV synchronization username and password:

1. Click here to access the Infomaniak configuration tool (online service https://config.infomaniak.com) — log in if necessary to your Infomaniak account on the Organization on which your email address is managed.
2. Select a device other than iOS (to obtain your username):
   
3. Choose Linux:
   
4. Choose Contacts or Calendars:
   
5. Press the right arrow several times then press the title of the manual synchronization tab:
   
6. The displayed information allows you to obtain:
   
   1. your username (e.g. AB12345)…
   2. an application password in case of double authentication activated otherwise use the one of your Infomaniak user account if you have not activated 2FA…
   3. For the server address, use only sync.infomaniak.com.

Use the login information

With this information, all you have to do is add your accounts according to the Apple instructions:

• Go to Settings > Contacts > Accounts > Add an account.
• Tap Other, then Add a CardDAV account and enter the account and server information.

Do the same for the Calendar app:

• Go to Settings > Calendar > Accounts > Add an account.
• Press Other, then Add a CalDAV account and enter the account and server information.