This guide explains how to create a request for proposal as an Infomaniak Client needing support, how to delete the request if you have found a solution, and how an Infomaniak Partner can respond to this request for proposal.

Create a Request for Proposal

Here is the process that occurs when you wish to submit a call for tender:

1. Click here to access the tender submission page.
   • This is a free service that allows you to address your needs to all Infomaniak Partners who wish to receive this type of request.
2. Once your request for proposal is sent, each relevant Partner receives a message with an excerpt of the request for proposal.
3. He is offered the possibility to consult your complete call for tender on a dedicated interface within his Partner account on the Infomaniak Manager.
4. If it is still valid (see below), the Partner will display your call for tender and discover your contact details.
5. He can then make you a proposal tailored to your need and you decide on the next steps for the file:
   1. Collaborate with the Partner (become their Client within Infomaniak for example) and in this case you can delete the call for tender (read below).
   2. Wait to receive other proposals over the coming days.

Delete the current call for tender

When you submit a request for proposal, you automatically receive an email at your contact address:

• This email contains a link to cancel your request for proposal.
• Warning, the effect is immediate.
• It will no longer be visible on the interface available to Infomaniak Partners.