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Add a user to an Organization

Update 09/28/2026

This guide explains how to add a user to an Organization within the Infomaniak Manager. This will allow you to grant the user access to certain Infomaniak products, as needed.

 

Introduction

  • Since you opened your account with Infomaniak, you have been part of at least one Organisation (❓: help).
    • If you were the only user and it wasn't an invitation, an Organisation was created in your name, and you automatically become its legal representative.
    • Otherwise, you belong to the Organisation that invited you (to join its kSuite, to manage a product, etc.).
  • You can define whether a user…
    • … belongs to your Organisation and whether they should become:
      • Legal representative
      • Administrator
      • Collaborator
    • … is external to your Organisation (limited rights):
      • External users are not taken into account in calendar and address book sharing for the entire Organisation.

 

Invite the new user

Prerequisites

  • If you cannot find the expected list of users, first switch to the desired Organization (❓: help).
  • You must be an Administrator or Legal Representative within the Organization (❓: help).
  • Learn about the different permissions (e.g., access rights to products) and administrative contact preferencesfor a user within an Organization (❓: help).

To add, and if necessary, create the new user for your Organization:

  1. Click here to access user management in the Infomaniak Manager (❓: help).
  2. Click on the Add User button:
  3. Follow the wizard to complete the process:
    • If the added user does not yet have an Infomaniak user account, they will be prompted to create one.
    • If the added user already has an Infomaniak account, they will be prompted and then be able to switch from their original Organization to the new one (❓: help).

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