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Add a user to an Organization
Update 05/28/2026
This guide explains how to add a user to an Organization within the Infomaniak Manager. This will allow you to grant the user access to specific Infomaniak products, as needed.
Introduction
- Since you opened your account with Infomaniak, you have been a member of at least one Organization.
- If you were the only user and it wasn't an invitation, an Organization was created in your name, and you automatically became its legal representative.
- Otherwise, you belong to the Organization that invited you (to join its kSuite, manage a product, etc.).
- You can define whether a user…
- … is a member of your Organization and whether they should be:
- Legal Representative
- Administrator
- Collaborator
- … is external to your Organization (limited rights):
- External users are not included in calendar and address book sharing across the entire Organization.
- … is a member of your Organization and whether they should be:
Invite the new user
Prerequisites
- Switch to the desired Organization beforehand if you cannot find the expected list of users.
- Be an Administrator or Legal Representative within the Organization.
- Familiarize yourself with the various permissions (e.g., access rights to products) and administrative contact preferences of a user within an Organization.
To add, and if necessary, create the new user for your Organization:
- Click here to access user management in the Infomaniak Manager (need help?).
- Click the Add User button:

- Follow the wizard to complete the process:
- If the added user does not yet have an Infomaniak user account, they will be prompted to create one.
- If the added user already has an Infomaniak account, they will be prompted and will then be able to switch from their original Organization to the new one.
Link to this FAQ: https://faq.infomaniak.com/1404
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