Knowledge base

1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!

Add a user to an Organization

Update 05/28/2026

This guide explains how to add a user to an Organization within the Infomaniak Manager. This will allow you to grant the user access to specific Infomaniak products, as needed.

 

Introduction

  • Since you opened your account with Infomaniak, you have been a member of at least one Organization.
    • If you were the only user and it wasn't an invitation, an Organization was created in your name, and you automatically became its legal representative.
    • Otherwise, you belong to the Organization that invited you (to join its kSuite, manage a product, etc.).
  • You can define whether a user…
    • is a member of your Organization and whether they should be:
      • Legal Representative
      • Administrator
      • Collaborator
    • is external to your Organization (limited rights):
      • External users are not included in calendar and address book sharing across the entire Organization.

 

Invite the new user

Prerequisites

To add, and if necessary, create the new user for your Organization:

  1. Click here to access user management in the Infomaniak Manager (need help?).
  2. Click the Add User button:
  3. Follow the wizard to complete the process:

Has this FAQ been helpful?