This guide explains how to manage other users who access an email address from the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail).

Manage users with access to the email address

When an email address is created within a Mail Service, you can:

• add yourself to access it on Infomaniak,
• add another user so they can access it on Infomaniak.

To quickly manage these different access permissions, go to your Infomaniak mailbox:

1. Click here to access the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail).
2. Click on the Settings icon ‍ in the top right corner of the interface.
3. Check or select the email address in question from the drop-down menu in the left sidebar.
4. Click on Shared with:
   
   • The list here is purely informative because the email address in question is managed within another Organization - no action is possible.

In the case of a mail address managed by you, more options are available:

1. The Manage button takes you directly to the user management section for the relevant Mail Service.
2. Click on the action menu ⋮ to the right of the user to access quick actions:
   
   1. Get details about the user.
   2. Edit the user's permissions.
   3. Connect (or allow the user to connect) a device (by creating a password).
   4. View connected devices (which have a previously created password).
   5. Revoke access for the user in question.

Shortcut

You can also access it directly from the home page:

• Click on the action menu ⋮ to the right of your mail address.
• The number of shares is displayed; if you click on the item, you will be taken to the management page described above: