This guide presents the security model that allows you to assign users to an email address or to assign them a different password for each device or software that needs to access it.

Preamble

• Forget the times when a single, fragile password protected your mailbox:
  • Previously, changing your password was a hassle: you had to update it on all your devices at the risk of locking yourself out.
  • Now, you can create multiple passwords for the same email address without interrupting existing connections.
  • Each password can be revoked individually, without affecting other users or devices linked to this address.
• A password is never displayed again after its creation; modify it or create a new one if necessary.
  • If you change your phone, you only modify the access of this mobile device; your other installations remain connected without interruption.
  • In case of loss of a device, you only revoke its specific password without affecting the others.
  • You keep control over who accesses what, without having to reveal your main password.

Add a device

= Add a password to read the address on a device (iPhone, Outlook, etc.)

To set a new email password:

• When creating an email address, no password is defined (as using the address on Infomaniak Mail apps does not require a password other than the one that already allows you to access your Infomaniak account).
• From the Mail Service, you then simply create specific passwords for each device (Outlook, iPhone, CRM, etc.) as needed.
• You can also manage devices from the Web Mail app directly.
• When access is no longer needed, revoke the concerned password: other accesses to the email address remain active.

Add a user

= Allow viewing of the address on Infomaniak Mail interfaces

To authorize a user (including yourself) to view the email address on Infomaniak:

• From the Mail Service, you add the address to your Infomaniak Mail apps or decide which external user should access the email address.
• When access is no longer needed, still from your Mail Service, remove the user's access: other accesses to the email address remain active.
• Any user of an email address on Infomaniak can view the list of any other users who have access.