This guide presents the security model that allows you to assign a different password to each device or software accessing the same email address with Infomaniak.

Preamble

• This model enhances security by isolating access to an email address per user and per device.
• You can create multiple passwords for the same email address without interrupting existing connections.
• Each password can be revoked individually, without affecting other users or devices linked to this address.
• A password is never displayed again after its creation; modify it or create a new one if necessary.

Gain freedom and security with personalized access

Forget the time when a single, fragile password protected your mailbox. Previously, changing your code was a hassle: you had to update it on all your devices at the risk of blocking your access.

Now, you have distinct digital keys for each use. It's simpler and much safer:

• Device independence: if you change your phone, you only modify the access of this mobile; your other installations remain connected without interruption.
• Targeted security: in case of loss of a device, you only revoke its specific password without affecting the others.
• Total control: you keep control over who accesses what, without having to reveal your main password.

To do this:

1. When creating an email address, no password is defined (as using the address on the Infomaniak Mail apps does not require a password other than the one that already allows you to access your Infomaniak account).
2. You then simply create specific passwords for each device (Outlook, iPhone, CRM, etc.) according to your needs.

Add an additional password

Add an additional password to temporarily give access to the email to a collaborator or to configure a device without disrupting existing accesses: refer to this other guide.

Modify or remove an existing password

You can modify an existing password at any time from the Mail Service (the old password can never be displayed again): refer to this other guide.

When access is no longer needed, revoke only the password concerned: other accesses to the email address remain active.