This guide presents the security model that allows you to assign users to an email address or to dedicate a password different for each device or software that needs to access it.

Preamble

• Forget the times when a single, fragile password protected your mailbox:
  • Previously, changing your code was a headache: you had to update it on all your devices at the risk of blocking your access.
  • Now, you can create multiple passwords for the same email address without interrupting existing connections.
  • Each password can be revoked individually, without affecting other users or devices linked to this address.
• A password is never displayed again after its creation; modify it or create a new one if necessary.
  • Device independence: if you change your phone, you only modify the access of this mobile; your other installations remain connected without interruption.
  • Targeted security: in case of loss of a device, you only revoke its specific password without affecting the others.
  • Total control: you keep control over who accesses what, without having to reveal your main password.

Add a device

= Add a password to read the address on a device (iPhone, Outlook, etc.)

When creating an email address, no password is defined (as using the address on Infomaniak Mail apps does not require a password other than the one that already allows you to access your Infomaniak account).

From the Mail Service, you then simply create specific passwords for each device (Outlook, iPhone, CRM, etc.) according to your needs.

You can also manage devices from the Web Mail app directly.

When access is no longer necessary, revoke the concerned password: other accesses to the email address remain active.

Add a user

= Allow the consultation of the address by a user, including yourself, on Infomaniak

From the Mail Service, you add the address to your Infomaniak Mail apps or decide which external user should access the email address.

When access is no longer necessary, still from your Mail Service, remove the user's access: other accesses to the email address remain active.