This guide explains how to quickly obtain a password when you need to access an Infomaniak email address.

Generate an email address password

To add a password to the example address demonstration@exemple-domaine.ch:

1. Enter the login ID and password for your Infomaniak account on the page https://manager.infomaniak.com/:
   
2. Validate the entry in the Manager with the 2FA (two-factor authentication) method initially defined:
   
3. Once on the dashboard, click on Mail Service:
   
4. Once on your Mail Services, click on the name / domain name to which the email address in question belongs:
   
5. Once on the Mail Service to which the address belongs, click on the email address in question:
   
6. Once on the email address in question, click on the Devices tab, then on Add a device:
   
7. At this stage, you may need to re-enter the login password (the one from point B above):
   
8. Then choose not to specify a particular user.
9. Enter a name that allows you to identify the reason for creating this device (here, the user needs a password to be able to send emails from a site, and they add the current date as useful information):
   
10. There you go: the future password is displayed, you can change the characters if necessary (note, it will not be possible to display it again later).
11. Save it at the bottom of the page to use it as you wish:
    

You clicked the “Finish” button (above “P”) without noting the password? No problem, modify or generate a new one!

1. Click on the action menu ⋮ located to the right of the newly created device and click on Modify the password:
   
2. Click on the button on the far right of the field to generate a new random password and/or enter the secure characters you wish to use for the new password, then click on the button to save the modification:
   
3. There you go, the password that replaces the old one is displayed permanently, you can enter it on your device(s) in place of the previous one (note, it will not be possible to display it again later).

Do you need a password for a secondary and temporary user? No problem, generate a second one!

1. Click the button to Add an additional device:
   
2. Then choose to not specify a particular user, and enter a name that allows you to identify the reason for creating this device (here the user needs a password for an intern for a week):
   
3. Here is the password, you can use it for your chosen purpose (note, it will not be possible to display it again afterwards, however, as before, it will obviously be possible to modify it or regenerate one):