This guide explains how to use the Gmail mobile app (app for iOS / Android smartphone or tablet) and the Gmail Web app (gmail.com online service) to access an email address hosted by Infomaniak.

Preamble

• It is recommended to use the Infomaniak Mail app (iOS / Android) to benefit from Infomaniak's security advantages.
• The various services offered by Infomaniak are all compatible with the corresponding standard protocols (IMAP/SMTP for email, for example), therefore if you encounter a problem with third-party software, contact its publisher or a Partner and consult the support policy as well as article 11.9 of the Infomaniak Terms and Conditions.

Using the Gmail mobile app for Infomaniak

Prerequisites

• Create the email address in my kSuite or a Mail Service / kSuite.
• Create a password for the email address on the device you are going to configure.
• Check that the Mail Service is optimally configured.

To add the email address managed by Infomaniak in IMAP to your Gmail mobile app (official guide):

1. Go to the Settings of Gmail.
2. Tap on Add an account.
3. Choose Other.
4. Enter the email address you wish to use.
5. Choose the account type IMAP.
6. Enter the password of the email address.
7. Use the server name mail.infomaniak.com for:
   • Incoming IMAP server (reception):
     
   • Outgoing SMTP server (sending):
     
8. Complete the addition of the address.

Import your "Infomaniak" emails into Gmail

Here is an alternative solution for which the following configuration is to be performed only once on gmail.com from a computer. Thus, the emails that arrive at your Infomaniak email address will be retrieved over time in Gmail via the POP3 protocol.

1. Refer to this Google guide starting from “Step 2: Add another email account.”.
2. Use these login details:
   1. POP server name = mail.infomaniak.com
   2. port = 995 (check the box SSL connection)

Send “Infomaniak” emails from Gmail

It is also possible to configure the gmail.com web app to send emails from an email address hosted by Infomaniak from the Google interface:

1. Refer to this Google guide.
2. Uncheck the box Treat as an alias.
3. Use these login details:
   1. SMTP server name = mail.infomaniak.com
   2. port = 465 (check the box Secure SSL connection (recommended))

Modify your configuration

If necessary (following point 2 above):