This guide explains how to use the Gmail mobile app (app for iOS/Android smartphone or tablet) and the Gmail Web app (gmail.com online service) to access an email address hosted by Infomaniak.

Preamble

• It is recommended to use the app Infomaniak Mail (iOS / Android) to benefit from Infomaniak's security advantages.
• The various services offered by Infomaniak are all compatible with the corresponding standard protocols (IMAP/SMTP for email, for example), therefore if you encounter a problem with third-party software, contact its publisher or a Partner and consult the support policy as well as article 11.9 of the Infomaniak Terms of Service.

Using the Gmail mobile app for Infomaniak

Prerequisites

• Create the email address in my kSuite or a Mail Service / kSuite.
• Create a password for the email address on the device you are going to configure.
• Check that the Mail Service is configured optimally.

To add the email address managed by Infomaniak in IMAP to your Gmail mobile app (official guide):

1. Go to Gmail Settings.
2. Tap Add an account.
3. Select Other:
   
4. Enter the email address you wish to use.
5. Select the account type IMAP.
6. Enter the password for the email address:
   
7. Use the server name mail.infomaniak.com for:
   • Incoming IMAP server (reception)
   • Outgoing SMTP server (sending)
8. Complete the addition of the email address.