This guide explains how to restart an Infomaniak Cloud VPS / VPS Lite and what you can do if you no longer have access to the server.

Restarting a Cloud VPS / VPS Lite

The classic mode allows you to restart your server normally. To access your Cloud VPS / VPS Lite:

1. Click here to access the management interface for your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on the Manage button.
4. Click on Restart (classic mode):
   

Enable/disable safe mode

If you have lost your SSH key, or made a configuration error, etc.

You have the option of restarting in rescue mode. This involves restarting from a base image from which you can mount the partitions of your cloud. In this way, you can modify/repair your configuration.

To activate rescue mode:

1. Click here to access the management interface for your product in the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on the Manage button.
4. Click on Restart (safe mode):
   

Perform operations

Once safe mode is active, access your Cloud via SSH, either with your SSH key or with the temporary password available in the interface.

Once connected, switch to the root user:

sudo -i

Then, list the available partitions (replace ov-abcd with your hostname):

[root@ov-abcd ~]# lsblk
NAME    MAJ:MIN RM  SIZE RO TYPE MOUNTPOINT
vda     253:0    0    8G  0 disk 
└─vda1  253:1    0    8G  0 part /
vdb     253:16   0   20G  0 disk 
└─vdb1  253:17   0   20G  0 part

vdb corresponds to the disk of your cloud (your usual system to repair).

To access it in write mode, you must mount it:

[root@ov-abcd ~]# mount /dev/vdb1 /mnt/

You can then modify the files on your disk:

[root@ov-abcd ~]# ls /mnt/
bin  boot  dev  etc  home  lib  lib64  lost+found  media  mnt  opt  proc  root  run  sbin  srv  sys  tmp  usr  var

Depending on the operating system of your cloud, you can also perform a chroot to work directly in your usual environment:

[root@ov-abcd ~]# chroot /mnt/
root@ov-abcd:/# export PATH="$PATH:/usr/sbin:/sbin:/bin"
root@ov-abcd:/# ls

Once you have made the necessary changes, disable safe mode from the Manager to restart your cloud on the original disk.