This guide helps you resolve configuration errors if you encounter difficulties linking your domain name to Site Creator.

Common issues and solutions

Identify the current status of your domain to apply the corresponding solution:

This guide explains how to link a domain name to an Infomaniak Mail Service

If the domain name is…

… with Infomaniak, same Organization

If your domain name is registered with Infomaniak and is in the same user account or Organization as the mailbox, then there is nothing to do.

• Refer to this other guide to check and correct any potential configuration errors.

… with Infomaniak, different Organization

If your domain name is registered with Infomaniak but in a different user account or Organization, then:

• Edit its DNS zone by specifying Infomaniak's MX (+ SPF & DKIM).
  • Any DNS addition/modification can take up to 48 hours to propagate.

OR

• Move it within the same Organization.

… with Infomaniak with external DNS

If your domain name has DNS that are not Infomaniak's, then:

• Edit the current DNS zone where it is located (if necessary, consult the help of the relevant provider) by specifying Infomaniak's MX (+ SPF & DKIM).
  • Any DNS addition/modification can take up to 48 hours to propagate.

OR

• Change the current DNS and select the use of Infomaniak DNS.
  • Any DNS addition/modification can take up to 48 hours to propagate.
• Refer to this other guide to check and correct any potential configuration errors.

… elsewhere with external DNS

If your domain name has DNS that are not Infomaniak's, then:

• Edit the current DNS zone where it is located (if necessary, refer to the help of the relevant provider) by specifying Infomaniak's MX (+ SPF & DKIM).
  • Any DNS addition/modification can take up to 48 hours to propagate.

OR

• Change the current DNS (if necessary, refer to the help of the relevant provider) by specifying Infomaniak's (this implies having a DNS zone with Infomaniak.
  • Any DNS addition/modification can take up to 48 hours to propagate.
• This DNS zone with Infomaniak will be configured correctly but refer to this other guide to check and correct any potential configuration errors.

… elsewhere but you are bringing it back

If your domain name is registered with another registrar and you want to transfer it to the same place as your Infomaniak mailbox, then:

• Transfer the domain name to Infomaniak (it will be configured correctly but refer to this other guide to check and correct any possible configuration errors).

Otherwise, consider ordering a new domain name if necessary.

This guide explains how to register a domain name with Infomaniak.

Preamble

• With a new domain name or additional domain name, many possibilities open up to you, including access to free services, such as:
  • email address with contact & calendar management,
  • 10 Mo Web space,
  • sending Newsletters
• You will also be able to:
  • use your existing Mail Service or Website but with different spelling,
  • host a website here or with a third-party host,
  • etc.

Order a first domain name

To do this:

1. If necessary, create an Infomaniak account.
2. Click here to access domain management on the Infomaniak Manager.
3. Click to open the Shop:
   
   • If the case arises, select the Organization in which to order your domain:
     
4. Once in the Shop, enter the domain name to be registered and search for it:
   
5. Check or uncheck the additional options and extensions offered and click on Next to proceed.
6. Choose the desired options as you go through the pages, such as the possible Mail Service associated with the domain name:
   
7. Choose the desired options as you go through the pages, such as the possible Web hosting associated with the domain name:
   
8. Enter the details related to the domain name.
9. Complete the purchase without forgetting to read and accept the Terms (the box may require scrolling down the page first):
   

Order an additional domain name

To do this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on the button to Order an additional domain:
   
3. Follow the first guide above starting from step 4.

Check the availability of a domain name

Refer to this other page which allows you to quickly check if a domain is available for registration or not.

There are at least 3 main indications:

• Available — in this case, it's good, you can reserve it.
• Transferable — you must own it with another provider to transfer it to Infomaniak.
• Unavailable — it will unfortunately not be possible to order it as long as it is not abandoned by its current owner.
   

This guide explains how to remove additional designations from an existing Service Mail (everything that comes after the @ sign in your email address), by detaching its linked domain names.

Preamble

• Once removed, the domain name is again available to order a new Service Mail or to be attached to another existing Service Mail.
• It should also be noted that you can rename your product in the Infomaniak Manager, but changing the name of a Service Mail has strictly no impact on its addresses; you need to act on the domain name.

Remove the linked domain

Prerequisites

• Have dissociated the synonym domain name from the main domain name if there was an association previously.
• Have defined the domain name to be detached as a secondary domain (instead of a main) — this reversal can be done by following this other guide in the chapter named "a" from point 3 onwards.

To detach a domain name from your Service Mail:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned:
   
3. Click on Domain Management in the left sidebar:
   
4. Click on List of Domains Linked to the Service in the left sidebar.
5. Click on the icon ⋮ to the right of the domain name to be detached.
6. Click on Detach the Domain (see prerequisites above if the item is not offered):
   
7. Confirm the detachment:
   

Este guia explica como remover um domínio alias de uma hospedagem web Infomaniak. O nome de domínio principal do site não estará mais vinculado a qualquer outro nome de domínio.

Pré-requisitos

• Ter desvinculado o nome de domínio sinônimo do nome de domínio principal, caso houvesse associação anterior.

Remover o domínio alias

Para remover um nome de domínio alias do seu site:

1. Clique aqui para acessar o gerenciamento do seu site no Manager Infomaniak (precisa de ajuda?).
2. Clique diretamente no nome atribuído ao site em questão:
   
3. Clique no menu de ação ⋮ à direita do domínio a ser removido.
4. Escolha Desvincular:
   
5. Confirme a remoção do alias:
   

Este guia explica como desvincular um domínio sinônimo de um nome de domínio Infomaniak.

Remover o domínio sinônimo

Para remover o domínio sinônimo a partir do painel de controle do domínio principal:

1. Clique aqui para acessar o gerenciamento do seu domínio principal no Manager Infomaniak (precisa de ajuda?).
2. Clique diretamente no nome atribuído ao domínio em questão:
   
3. Clique em Domínios sinônimos no menu lateral esquerdo.
4. Clique no menu de ação ⋮ à direita do domínio sinônimo na tabela que aparece.
5. Clique em Desvincular este domínio:
   

Você também pode fazer o procedimento no sentido inverso, acessando o painel de controle do domínio sinônimo:

1. Clique aqui para acessar o gerenciamento do seu domínio sinônimo no Manager Infomaniak (precisa de ajuda?).
2. Clique diretamente no nome atribuído ao domínio em questão:
   
3. Clique em Desvincular na barra superior.
4. Marque a caixa para confirmar a desvinculação desses 2 domínios.
5. Clique no botão vermelho para Desassociar o nome de domínio:
   

Neste momento, ainda terá de desassociar o domínio alias do seu alojamento Web e/ou Mail, se necessário:

• Consulte este outro guia para desassociar um nome de domínio alias de um Serviço de Mail.
• Consulte este outro guia para desassociar um nome de domínio alias de um alojamento Web.

Este guia explica como adicionar um domínio sinônimo a um nome de domínio.

Introdução

• Um domínio sinônimo é um nome de domínio que pode servir como nome secundário para outro domínio.
• Quando um domínio sinônimo é adicionado, ele herda automaticamente o conteúdo da zona DNS do domínio principal (incluindo os registros MX, A, etc.), bem como seu alojamento Web e Mail.
• Em vez disso, você também pode adicionar um (domínio) alias a um site ou adicionar um (domínio) alias a um Serviço Mail.

Adicionar um domínio sinônimo a um domínio

Pré-requisitos

• O nome de domínio do futuro sinônimo ou a gestão da sua zona DNS…
  • … deve estar registado na Infomaniak,
  • … deve estar configurado com os DNS Infomaniak,
  • … não deve estar ainda associado a nenhum produto.
• O nome de domínio no qual será colocado o sinônimo…
  • … não deve estar associado ao produto Newsletter Infomaniak.

Para acessar seus nomes de domínio:

1. Clique aqui para acessar a gestão do seu domínio no Manager Infomaniak (precisa de ajuda?).
2. Clique diretamente no nome atribuído ao domínio principal em questão:
   
3. Clique em Domínios sinónimos no menu lateral esquerdo.
4. Escolha adicionar um sinónimo.
5. Clique em Seguinte:
   
6. Escolha um domínio existente nesta Organização ou registe um novo domínio antecipadamente.
7. Clique no botão para Confirmar:
   
8. Pronto:
   

Consulte este outro guia se precisar de informações sobre como desassociar um nome de domínio sinónimo.

Este guia explica como adicionar, modificar ou remover entradas específicas (registros do tipo A e AAAA, MX, TXT, etc.) dentro da zona DNS de um nome de domínio registrado na Infomaniak.

Pré-requisitos

• Possuir um nome de domínio na Infomaniak ou, no mínimo, uma zona DNS.
• Compreender:
  • o funcionamento de um domínio e de uma zona DNS antes de modificar esta última.
  • que a zona DNS apresentada aqui é válida e utilizada apenas se os nomes de servidor forem os da Infomaniak.
  • que qualquer adição/modificação DNS pode levar até 48 horas para se propagar.

Adicionar um registro (modo simples)

Para configurar os serviços associados ao domínio e permitir a resolução adequada dos nomes de domínio para os recursos correspondentes (como sites externos, servidores de e-mail de terceiros, etc.):

1. Clique aqui para acessar o gerenciamento do seu domínio no Manager Infomaniak (precisa de ajuda?).
2. Clique diretamente no nome atribuído ao domínio em questão.
3. Clique em Zona DNS no menu lateral esquerdo.
4. As entradas atualmente configuradas são listadas na tabela Modo Simples.
5. Clique no botão azul Adicionar uma entrada:
   
6. Escolha o tipo de registro desejado (registros do tipo A & AAAA, MX, TXT, etc.)
7. Clique em Seguinte:
   
8. Preencha os diferentes campos de acordo com as suas informações:
   1. Em Origem, deixe em branco ou indique um possível subdomínio relacionado.
   2. Em Destino, indique a informação obtida do seu fornecedor externo ou qualquer outra indicação útil.
   3. Deixe o TTL indicado.
9. Salve a adição efetuada:
   

Modificar um registro existente

Para modificar um registro DNS já inscrito:

1. Siga os passos de 1 a 4 acima.
2. Clique no menu de ação ⋮ à direita do registro a ser modificado.
3. Clique em Modificar para acessar a página de edição:
   
4. Faça a edição das informações desejadas e salve as suas modificações.

Excluir um registro existente

Para excluir um registro DNS já inscrito:

1. Siga os passos de 1 a 4 acima.
2. Clique no menu de ação ⋮ à direita do registro que deseja modificar.
3. Clique em Excluir e confirme a exclusão:
   

Diagnóstico DNS

Uma ferramenta disponível no seu painel de controle permite corrigir facilmente alguns registros problemáticos. Você também pode usar um serviço externo e gratuito, como o mencionado na parte inferior de este outro guia.

Modo especialista

Para editar a zona DNS no modo avançado (especialista), o que permite, entre outras coisas, restaurar uma versão anterior dos diferentes registros, consulte este outro guia.

This guide explains how, after purchasing a domain name from Infomaniak, to obtain for free an Email Service + Web Hosting.

Preamble

• For each domain name registered or transferred to Infomaniak, you can benefit from free:
  1. an email address that gives you access to the Infomaniak Mail app
  2. and a 10 MB Web space for a basic page.
• It is also possible to have a free Email Service while having a paid Web offer, or vice versa.
• Instead of a Starter type Email Service, there is also kSuite.

Activate the Starter Mail + Web offer

Prerequisites

• Own a domain name with Infomaniak (a DNS zone is not enough).
  • If necessary, order or transfer a domain.
• Depending on the type (Mail or Web) desired, not to have an existing corresponding product already associated with the domain name and this in any existing Infomaniak Organization.

To order a Starter Email Service and Starter Web Hosting included with each domain:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned:
   
   • It is necessary that no product is linked at the moment to the domain (visible in the column of linked products).
3. Click on one or the other of the shortcuts to Connect a service (mail or web):
   
4. In both cases, click on Order …:
   • 
   • 
5. You will be able to choose the corresponding free service (mail or web) and the next step will offer you to choose the other (mail or web) if desired.
6. Click at the bottom of the page to continue:
   • 
   • 
7. Finalize the order:
   
8. Return to your Infomaniak Manager to discover and use your new products:
   • 
   • 

Using your Starter products

• Create the desired email address on your Mail Starter Service.
• To use the 10 MB Web space and create a basic web page on your Web Starter Hosting, use:
  • the page editor
  • or the Web FTP on the Manager to manage your HTML pages
  • or any FTP software/client with the classic FTP protocol

Evolving a Starter offer

• Modify a Mail offer (click here).
• Modify a Web offer (click here).

In case of a problem with a Starter hosting

A Starter type Web hosting does not offer IPv6. Be careful with AAAA records in the DNS zone of the domain name concerned which can in particular prevent you from activating SSL; also refer to this other guide.

Thank you for entrusting the management of your domain names to Infomaniak.

This guide allows you to quickly use the essential functions of your new product.

Some important guides

Administrative

• Protect your personal information in the WHOIS
• Protect your domain from theft and loss
• Modify the domain name coordinates
• Who owns a domain name?
• Use the free services (mail and Web 10 Mo) linked to a domain managed by Infomaniak
• Transfer another domain name to Infomaniak

Technical

• Edit the records (A, MX, Web, Mail, etc.) of a domain registered with Infomaniak to for example join a hosting not managed by Infomaniak
• Modify the DNS servers
• Redirect traffic
• Configure DynDNS

• Link a domain name to another
• Unlink a synonym domain from a domain name

• Link a domain name to the Mail Service
• Link an additional domain name to the Mail Service
• Unlink a domain linked to the Mail Service

• Link a domain name to an Infomaniak Web Hosting
• Link an additional domain name to a website
• Unlink a domain linked to the website

• Link a domain name to my kSuite
• Link an additional domain name to my kSuite

• Link a domain name to the Infomaniak Synology NAS
• Link a domain name to Wix
• Link a domain name to Site Creator
• Link a domain name to the Newsletter
• Link an Infomaniak domain name to an external service

Otherwise, find the desired topic among the rest of the FAQs.

Click here to share feedback or a suggestion on an Infomaniak product.

This guide explains how to obtain the EPP code for your domain name at Swizzonic (formerly Switchplus) so that you can transfer it to Infomaniak.

Introduction

• The terms "EPP", "AuthCode", "AuthInfo", "transfer code", and "authorization code" all refer to alphanumeric sequences specific to the domain, the main purpose of which is to verify the owner's authorization before a transfer between registrars.
• Please read the main guide regarding the rest of the transfer process.
• ⚠️ This involves transferring a domain name that you own with a provider different from Infomaniak, so that the future management of this domain is handled by Infomaniak; therefore, this is not an internal transfer from one account holder to another, and the code to be obtained is not a code for an internal transfer to your current provider.

Transfer the domain name to Infomaniak

In order to obtain the authorization code from your current provider:

1. Please read the complete procedure provided by Swizzonic for obtaining the code and keeping it in a safe place.
2. Once you have obtained the authorization code, please read the Infomaniak main guide regarding the rest of the domain name transfer process.

This guide explains the difference between the terms synonym and alias in the context of the Domain Name service offered by Infomaniak.

Synonym domain / alias domain

So-called synonym domain names (i.e., domains that are entirely dependent on the main domain, without their own DNS configuration) and alias (independent domains, with their own DNS configuration) can both serve as secondary domains associated with a main domain.

For example, the domains pomme.xyz (alias) and banane.xyz (synonym) can redirect to a common main domain such as fruits.xyz.

Here is the technical distinction to remember:

• The synonym (also called "linked domain" or "DNS mirror") directly uses the DNS servers of the main domain. It has no DNS zone of its own.
• The alias (also called "redirected independent domain" or "DNS alias") has its own DNS records (independent DNS zone), although it points to the same hosting or services.

Learn more

• How to add a domain as a synonym
• How to dissociate a synonym domain
• Understanding the difference between domains and DNS zones

This guide explains how to link a domain name to an Infomaniak Web Hosting service.

Where is your domain name located?…

… At Infomaniak, same Organization

If your domain name is registered with Infomaniak and is in the same user account or organization as your email, then there is nothing to do.

• Refer to this other guide to check and correct any configuration errors.

… At Infomaniak, different Organization

If your domain name is registered with Infomaniak but in a different user account or Organization, then:

• Edit its DNS zone by specifying the website's IP address as an A record.
  • Any DNS addition/modification may take up to 48 hours to propagate.

OU

• Move it within the same Organization.

… At Infomaniak with external DNS

If your domain name has DNS that is not Infomaniak's, then:

• Edit the current DNS zone where it is located (if necessary, consult the help documentation of the relevant provider) and specify the website's IP address in the form of an A record.
  • Any DNS addition/modification may take up to 48 hours to propagate.

OU

• Change the current DNS settings and select the option to use Infomaniak's DNS servers.
  • Any DNS addition/modification may take up to 48 hours to propagate.
• Refer to this other guide to check for and correct any configuration errors.

… Elsewhere with external DNS

If your domain name uses DNS servers other than Infomaniak's:

• Edit the current DNS zone where it is located (if necessary, consult the help documentation of the relevant provider) and specify the website's IP address in the form of an A record.
  • Any DNS addition/modification may take up to 48 hours to propagate.

OU

• Change your current DNS settings (if necessary, consult the documentation provided by your registrar) and specify Infomaniak's DNS servers (this requires you to have a DNS zone with Infomaniak).
  • Any DNS addition or modification may take up to 48 hours to propagate.
• This DNS zone with Infomaniak will be configured correctly, but please refer to this other guide to check for and correct any configuration errors.

… Elsewhere, but you are transferring it

If your domain name is registered with another registrar and you want to transfer it to the same location as your Infomaniak website, then:

• Transfer the domain name to Infomaniak (it will be configured correctly, but please refer to this other guide to check for and correct any configuration errors).
• If the domain name is intended to be an alias for your main website, you need to add the alias to your website.

Este guia explica o funcionamento de um nome de domínio e de uma zona DNS.

Introdução

1. Quando navega num site, por exemplo https://www.abc123.xyz, abc123.xyz é o nome de domínio.
2. Cada nome de domínio possui DNS (Sistema de Nomes de Domínio), que permite indicar onde (em qual provedor, por exemplo) se encontra a zona DNS.
3. A zona DNS permite, então, delegar a gestão de diferentes serviços relacionados com o nome de domínio a diferentes prestadores.
   • Para um nome de domínio único, é possível, por exemplo, delegar:
     • o alojamento web a um prestador X (através do registo do tipo "A")
     • e o serviço de e-mail a um prestador Y (através do registo do tipo "MX")

Nome de domínio, DNS e zona DNS, e depois serviços

Quem gere o quê?

1. Cada nome de domínio é reservado e gerido por um registrador. Por exemplo, a Infomaniak é um registrador, um dos mais baratos da Suíça.
2. Os DNS de um nome de domínio são configurados junto do registrador que gere o nome de domínio.
3. A zona DNS pode ser gerida pelo registrador ou por outro prestador.
4. O alojamento web e o serviço de e-mail podem ser geridos por qualquer provedor de alojamento.

No caso mais complexo, é possível ter 1 prestador diferente para os seguintes serviços: reserva do nome de domínio e gestão dos DNS, gestão da zona DNS, alojamento web, serviço de e-mail.

O esquema seguinte resume estas diferentes possibilidades com a participação de prestadores diferentes:

Infomaniak

Como registrador e provedor de alojamento, a Infomaniak pode garantir a gestão de todos estes serviços. Esta é a solução mais simples.

• No caso da Infomaniak, os DNS geralmente têm o formato nsXX.infomaniak.com e nsXX.infomaniak.com (XX como 11 ou 12, por exemplo).
• Você pode modificar os DNS do seu nome de domínio, bem como modificar o "interior" desses DNS, ou seja, modificar a zona DNS de um nome de domínio.

E nessas zonas DNS, para redirecionar o tráfego para os serviços, distinguimos:

• um registro MX que permite direcionar um nome de domínio (domain.xyz, por exemplo) para um servidor de e-mail.
• um registro A que permite direcionar um nome de domínio (domain.xyz, por exemplo) ou um subdomínio (exemple.domain.xyz, por exemplo) para um servidor web que tenha um endereço IP estático (caso contrário, seria necessário editar constantemente o registro A para inserir o novo endereço IP – consulte este outro guia sobre o assunto).

Algumas situações possíveis

etc.

This guide explains how to add or modify one or more CNAME and DNAME type records in the DNS zone (of a domain name) managed on the Manager Infomaniak.

Preamble

• The CNAME record type allows a subdomain to point to a website address.
  • This is the method generally used to make the www subdomain work with your site, or to redirect a subdomain to a folder on the web server where your website is hosted.
• The DNAME record type for "delegation name" is particularly useful when reorganizing domains or for smooth transitions of part of your infrastructure to another, while preserving the hierarchical structure of subdomains.
  • A DNAME creates an alias for an entire domain and all its subdomains.
• Unlike the CNAME which only applies to a single specific host name, the DNAME automatically redirects all subdomains. Example:
  • A DNAME for abc.site1.com pointing to site2.com will automatically link xyz.abc.site1.com to xyz.site2.com, new.login.abc.site1.com to new.login.site2.com, and so on.
• ⚠ A DNAME record cannot be used at the root zone level of a domain (like site1.com directly). It is generally used on a subdomain. If you want to redirect the main domain itself, you will need to use other types of records such as an A, AAAA or CNAME (with some restrictions for the latter).

Modify the DNS zone

To manage this type of record in a DNS zone:

1. Click here to access the management of your domain on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the domain in question.
3. Click on DNS zone in the left sidebar.
4. Click the button to add a record:
   
5. Click the radio button corresponding to add a record.
6. Click the Next button:
   
7. Enter the values necessary for your DNS zone.
8. Leave the default value for TTL.
9. Click the Save button:
   

This guide explains how‍ to create subdomains on an existing Infomaniak hosting using a .htaccess file.

Introduction

• The hosting can be on an offer of Shared Web Hosting or on Infomaniak Cloud Server but this function is impossible with a Starter hosting.
• Subdomains can be added very easily to your current hosting since you have in the basic offer 20 sites per hosting (sites = subdomains).
• If you do not want to use this site volume available to you, you can follow the method below.

Create a subdomain as a shortcut

The subdomains thus created make it easier to organize a hosting. For example the address vlog.domain.xyz will be the shortcut of the address domain.xyz/vlog. In other words, the address vlog.domain.xyz will redirect to the vlog folder which must be located at the root of the website domain.xyz. In this example, vlog is the subdomain of domain.xyz.

1. Add the subdomain as an alias of your website

To do this:

1. Follow the procedure for adding an alias but please read the points 2 and 3 below.
2. In the field to add the related domain, enter the full address of the subdomain (for example vlog.domain.xyz).
3. If your domain or its DNS zone is managed at Infomaniak, activate the following two options: Update DNS entries for this domain and Replace existing entries ; if this is not the case, create a A record with your registrar with the following information:
   • field: the full URL of the subdomain (for example vlog.domain.xyz)
   • target: the IPv4 address (A record) of your site (refer to this other guide to find the A record of your site)

2. Modify the .htaccess file of your website

Using your FTP software/client or Web FTP on the Manager, add and adapt the following code in the .htaccess file located at the root of your website:

RewriteCond %{HTTP_HOST} ^(.*)\.domain\.xyz [NC]
RewriteCond %{DOCUMENT_ROOT}/%1/ -d
RewriteCond %1::%{REQUEST_URI} !^(.*?)::/\1/?
RewriteRule "^(.*)$" "%{DOCUMENT_ROOT}/%1/$1" [L]

Explanation for the third line: https://stackoverflow.com/a/15981056

Replace on the first line:

• domain with your domain name
• xyz with your domain extension (ch, fr, etc.)

Now, the address vlog.domain.xyz should display the content of the vlog folder located at the root of your website. If this is not the case, check that the vlog folder exists at the root of your website.

This guide explains how to set up a zone delegation for a subdomain.

Prerequisites

• Have a domain name with Infomaniak or at least a DNS zone.
• Understand:
  • the operation of a domain and a DNS zone before modifying the latter.
  • that the DNS zone presented here is valid and used only if the server names are those of Infomaniak.
  • that any DNS addition/modification can take up to 48 hours to propagate.

Set up a zone delegation

To do this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned.
3. Click on DNS zone in the left sidebar.
4. Click on the Advanced view tab.
5. Click on the + button:
   
6. Enter the desired subdomain (for example test to get test.domain.xyz)
7. It is now possible to edit the DNS zone of the delegated subdomain.

Este guia explica como modificar, em modo avançado (especialista), entradas específicas (registros do tipo A e AAAA, MX, TXT, etc.) dentro da zona DNS de um nome de domínio registrado na Infomaniak.

Pré-requisitos

• Possuir um nome de domínio na Infomaniak ou, no mínimo, uma zona DNS.
• Compreender:
  • o funcionamento de um domínio e de uma zona DNS antes de modificar esta última…
  • que a zona DNS apresentada aqui é válida e utilizada apenas se os nomes de servidor forem os da Infomaniak…
  • que qualquer adição/modificação DNS pode levar até 48 horas para ser propagada.

Modificar um registro existente

Para configurar os serviços associados ao domínio e permitir a resolução adequada dos nomes de domínio para os recursos correspondentes (como sites externos, servidores de e-mail de terceiros, etc.):

1. Clique aqui para acessar o gerenciamento do seu domínio no Manager Infomaniak (precisa de ajuda?).
2. Clique diretamente no nome atribuído ao domínio em questão:
   
3. Clique em Zona DNS no menu lateral esquerdo.
4. Clique em Visualização avançada:
   
5. Edite as informações desejadas.
   • A sintaxe aceita é no formato BIND.
6. Salve suas alterações:
   

Restaurar uma zona DNS

Graças ao modo Expert, você pode usar o versionamento para encontrar uma versão anterior da zona DNS do seu nome de domínio e restaurá-la como era em um determinado momento:

1. Depois de estar na guia Visualização avançada (veja acima), clique em Versão atual para abrir o menu contendo datas anteriores.
2. Clique na data desejada para obter uma pré-visualização das alterações.
3. Clique no botão azul Salvar à direita para retornar à versão escolhida:
   
4. Clique no segundo menu suspenso, se necessário, para acessar a restauração da configuração de subdomínios delegados.

Diagnóstico DNS

Uma ferramenta disponível no seu painel de controle permite corrigir facilmente alguns registros problemáticos.

This guide explains how to transfer data (Web, Mail, Domain, and even Cloud) currently hosted elsewhere to Infomaniak. You will, of course, remain the owner of your data, without any loss or interruption!

Introduction

• By consolidating your domain names, websites, and email addresses with Infomaniak, you simplify the management of your invoices and services.
• Furthermore, the link between your domains will be automatically established with your website and email address.
  • This means you won't need to manually configure the DNS settings for your domains with another registrar.

Specific Guides

Click on the link corresponding to your current hosting provider:

• Swisscom: complete guide for migrating Web, Mail, and domain name data

Guides for Any Other Hosting Provider

To avoid interrupting your website and emails and prevent data loss when importing your existing data, migrate your services in the order indicated:

1. Import Web data (any PHP, HTML, etc. website)

   • For WordPress specifically, please refer to this other guide…
      

2. Copy Mail data (addresses and content of mailboxes, etc.) to kSuite or a simple Mail Service

3. Transfer the domain name (domain management, DNS zone, etc.)

You can also transfer other types of data to Infomaniak servers:

• Dropbox, Google Drive, etc. content: refer to this other guide
• Data on Synology or QNAP NAS: refer to this other guide

This guide details the administrative procedures to transfer the management of a domain .lu to Infomaniak.

Transfer a domain .lu

Transferring a .lu domain does not require a transfer code; instead, a validation email will be sent to the domain administrator (as indicated in the WHOIS information) to validate the transfer to Infomaniak.

The domain owner then has 15 days to validate the transfer, otherwise, the transfer will fail.

Once the request is validated, the transfer is almost immediate.