Knowledge base

1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!

Ticketing: customize the look of your events

This guide explains how to add and configure the images of your events within the framework of the Infomaniak ticketing system.

 

Preamble

  • The presentation images of your event can be defined in vertical and horizontal format.
  • A vertical visual is mandatory, as it will be used on…
    • … the administration tool of your ticketing system,
    • … at the ticket office,
    • … as well as your online store in case there is no horizontal image.
  • The horizontal image, on the other hand, will be used on…
    • … your online store when there are multiple events,
    • … on the infomaniak.events portal.
  • It is possible to add custom images or use a default image, as well as an image gallery associated with your event; it can accommodate up to 4 images and will be found on the event page of your online ticketing system below the description:

 

Add images when creating the event

When creating a new event, you can choose a vertical image, a horizontal image, and an image gallery by selecting the appropriate tab.

  1. Click here to access the management of your product on the Infomaniak Manager (need help?).
  2. Click directly on the name of the ticketing system concerned.
  3. Click on Programming in the left sidebar menu.
  4. Click on Events in the left sidebar menu.
  5. Click on the Add an event button.

You can choose a photo from your media library or a royalty-free image from the list provided:

  • Portrait: 1000 x 1414 px, vertical image
  • Landscape: 1200 x 630 px, horizontal image

 

Modify the images of an existing event

To modify the images of an existing event

  1. Click here to access the management of your product on the Infomaniak Manager (need help?).
  2. Click directly on the name of the ticketing system concerned.
  3. Click on Programming in the left sidebar menu.
  4. Click on Events in the left sidebar menu.
  5. Click on the event in question
  6. Click on the Modify button:
  7. Click on the parameter to modify under Visuals:

Has this FAQ been helpful?