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Remove an account from the kAuth mobile app
This guide explains how to remove an Infomaniak account configured in the Infomaniak mobile app kAuth (app for iOS / Android smartphone or tablet).
Remove an account from the kAuth mobile app
To delete one of the accounts, you must use a web browser, preferably on a computer:
- Click here to access the management of double authentication on the Infomaniak Manager.
- Click on the trash can of the box corresponding to the Infomaniak kAuth application:
- Enter the password to log in to the Infomaniak account.
- A kAuth notification is sent to the mobile device on which the app is installed:
- The message is also displayed to the user within the kAuth app directly:
Warning: if no other method is configured to secure your access to the account (SMS for example), the double authentication system is therefore deactivated; it is strongly recommended to re-protect your account with double authentication!
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