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Configure the Site Creator store
This guide explains how to customize and configure the online store module in Site Creator.
Configuring a store in Site Creator
Prerequisites
- Access Site Creator:
- Click here to access the management of your product in the Infomaniak Manager (need help?).
- Click directly on the name assigned to the Site Creator in question.
- Click on the Edit my site button to start the editor:

To manage the general e-commerce system preferences (currency, taxes, etc.) once the module has been added:
- Hover over the store module added to your page.
- Click on Configuration.
Once in Configuration, several sub-menus appear on the left, allowing you to configure other parameters:
⚠️ All amounts entered are in US format with a period for decimals, i.e. XX.XX
Payment methods
Stripe and Mollie are external payment providers, and they charge fees for each purchase. These fees are independent of Infomaniak's services. It is recommended to consult the respective pricing policies of these providers for more information on the associated fees. To use the services of Stripe and Mollie, you must have a SIRET number in France or an IDE in Switzerland. In addition, you must have a valid company registered in the commercial register of your country to use the services of Stripe and Mollie.
Delivery Methods
You can create multiple shipping methods:
These will then be offered when the buyer confirms their order:
Among the parameters for creating a shipping method:
- prices (+ free shipping from what amount)
- allowed countries
- shipping costs based on weight
- delivery times

Messaging
Four messages are predefined and cannot be deleted. They cover all email communication related to an order, both for the customer and for the store manager.
It is possible to customize the existing messages and add new ones (and then delete these additional messages if necessary):
Pour utiliser les services de Stripe et Mollie, vous devez disposer d'un numéro de SIRET en France ou d'un IDE en Suisse. De plus, il est nécessaire d'avoir une entreprise valide enregistrée au registre des commerces de votre pays pour utiliser les services de Stripe et Mollie.
Modes de livraison
Vous pouvez créer plusieurs méthodes d'envoi:
Celles-ci seront ensuite proposées lors de la validation du panier de l'acheteur:
Parmi les paramètres pour créer une méthode d'envoi:
- tarifs (+ gratuité des frais de port à partir de quel montant)
- pays autorisés
- frais d'expédition selon poids
- délais d'envoi

Messagerie
Quatre messages sont prédéfinis et ne peuvent être supprimés. Ils permettent de couvrir l'ensemble de la communication par e-mail autour d'une commande, autant à destination du client que pour le gestionnaire de la boutique.
Il est possible de personnaliser les messages existants et d'en ajouter (puis de supprimer ces messages supplémentaires si nécessaire):
- Choose the time when the email should be sent (or simply disable the message to keep it without using it):
- new order email (to notify you)
- order processed email (customizable)
- delivery note in PDF format (customizable)
- invoice also generated and available in PDF format on your Stripe/Paypal/Mollie account
- Variables can be inserted into each field to customize the texts as much as possible using the elements contained in the order and the information provided by the buyer:
Shop homepage
- Display product categories if any
- Presentation of random products
- etc.
Product Management
To manage products, add or delete them:
- Hover over the module in the top left corner.
- Click on Products.
Find the first 3 example products:
Reorganize your products by moving them with the mouse.
Click on a product to set its details as well as the category it should be in (see below). You can, in particular:
- create attributes (e.g., color) to offer the same product in several versions/prices
- define whether the product should be digital (virtual), for example a PDF, ZIP or MP3, and therefore downloadable after purchase
At the bottom of the product sheet editing, find other products from your list in order to link them and offer them to the visitor.
At the very bottom of the product editing window, choose to hide the product from your visitors if necessary.
To finish and return to the product list, save the changes using the button at the very bottom.
Delete or duplicate a product
On the product editing page, click at the bottom on the action menu next to the save button to choose whether to delete the product or duplicate it.
Stock/Inventory Management
In the same action menu, manage the stock directly on the list of your products (to edit the stock in bulk).
But each product page allows you to edit the stock and also enter the SKU (stock keeping unit) and its barcode (ISBN).
Product Categories
Your products can be organized within Categories and subcategories, which will then be displayed according to the design of your site.
Click in the Categories submenu on the left of the store administration panel, under Products.
Define an image to illustrate your category.
Hide a category if necessary (this does not hide the products it contains).
Promo Code
A promo code allows you to grant a discount (in % or currency) on an order.
Click in the Promo Code submenu on the left of the store administration panel, under Products.
You can specify:
- its expiration date
- its possible minimum amount
- its name ("Special Christmas Discount" for example)
- its format ("JOYEUXNOEL")
Export the list of your products
Export the list of your products to a CSV file (.csv format) using the action menu located at the top right of the list of your products.
Order Management
To manage past and current orders:
- Hover over the module at the top left.
- Click on Configuration.
- Click in the Orders submenu on the left of the store administration panel.
Export the list of your orders
Export the list of your orders to a CSV file (.csv format) using the Download button located to the right of the order search bar.
Customer Management
To manage customers (a customer provides personal information during their order):
- Hover over the module in the top left corner.
- Click on Configuration.
- Click on Customers in the submenu on the left side of the store administration panel.
Export the list of your customers
Export the list of your customers to a CSV file (.csv format) using the Download button located to the right of the customer search bar.
Link para esta FAQ: https://faq.infomaniak.com/2842
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