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Change the domain name of a kSuite

Atualização 01/06/2026

This guide explains how to replace the main domain name associated with a kSuite.

 

Introduction

  • Switching the domain linked to kSuite is useful if your business changes its name.
  • This affects:
    • Custom Brand (and therefore the custom URLs leading to your tools such as kDrive or Euria)
    • Mail Service (and therefore your email addresses)

 

Changing the kSuite Domain Name

Prerequisites

Once the new domain name is ready to be used in place of the old one:

  1. Click here to access the management of your kSuite (need help?).
  2. Click on the Settings icon in the top right corner.
  3. Click on kSuite in the left-hand menu.
  4. Click on Domains:
  5. Click on the action menu ⋮ located to the right of the domain that is intended to replace the current domain.
  6. Click on Set as primary domain:
  7. Information will be displayed; click the Continue button.
  8. Read the information on the screen and confirm that you have read it.
  9. Click the Continue button:
  10. Click the Confirm button:

 

Impact on the Mail Service

By reversing the domain name of the kSuite as described above, the Mail Service within the kSuite is automatically updated. You will go from:

… to this:


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