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Create a Group (work teams)

Atualização 03/07/2026

This guide explains how to create a Group (a work team) from the Infomaniak Manager.

 

Prerequisites

 

Create and organize a Group

To do this:

  1. Click here to access Group management on the Infomaniak Manager (need help?).
  2. Click the blue Add a Group button:
  3. Define a name, a color, and a description (optional) for the Group.
  4. Click the button to continue:
  5. Then choose the members who will make up the Group.
  6. Then choose their respective roles:
    • group leader (1 only)
    • member
  7. Click the button to continue:
  8. Choose whether the Group should have access to an email address.
  9. If yes, choose from the existing addresses or create a new address, as well as the rights of the Group members for managing the address.
  10. Click the button to continue:
  11. Choose whether the Group should have access to a shared kDrive folder.
  12. If yes, choose from the existing folders or create a new folder, as well as the rights of the Group members for managing the folder.
  13. Click the button to continue:
  14. Choose whether the Group should access a kChat channel in common.
  15. If yes, choose it from the existing channels or create a new channel, as well as the channel status (private or public, then visible to other kChat users in the Organization).
  16. Click the button to continue
  17. Once the Group is created, you can add products that users in the Group will have access to at the management level:
    • If you have multiple products of the same type (e.g., Web Hosting, Mail Service, Newsletters, etc.), you will have the option to grant access to multiple/all products or just one of them.
    • For each product, you will need to choose the access rights to it: 
    • User rightsDetails
      Technical rightsThe user can modify the product
      Statistical rightsThe user can view the product statistics
      Ticket controlThe user can control the tickets
      Sales controlThe user can control sales

 

It is possible to add new users to a Group at any time.

 

Learn more


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