This guide details how to back up the files and directories of your choice using the Duplicati application via the OpenStack Swift protocol on Swiss Backup, the backup solution in a Swiss independent cloud.

Install the Duplicati software

To do this:

1. Go to the Duplicati website: https://www.duplicati.com/
2. Click on the "Download Duplicati" button.
3. Choose the version corresponding to your operating system or Linux distribution.
4. Start the program installation; you can keep the default settings.

Configure the Duplicati software

Prerequisites

• Have an Swiss Backup Infomaniak account with an available device quota (minimum 1) for a Cloud backup.
• Add 1 device of type Cloud to obtain the OpenStack Swift parameters.

Then:

1. After installation, a web page should have opened; if not, go to http://localhost:8200.
2. Click on Add Backup and then select Configure a new backup.
3. Give a name and optionally a description to your backup plan.
   • Enable or disable encryption and create an encryption passphrase if needed.
4. In Storage Type, select Openstack Object Storage / Swift.
   • Replace SBI-XXXXXXXX and "passwd" with the information specific to your device (refer to this other guide):
     Bucket Name: default
     OpenStack AuthURI: https://swiss-backupXX.infomaniak.com/identity/v3 (XX = check your Swiss Backup Manager account and replace with the exact URL)
     Keystone API Version: V3
     Domain Name: default
     Username: SBI-XXXXXXXX
     Password: your password
     Identity Name: sb_project_SBI-XXXXXXXXXX
     API Key: leave blank
     Container Region: leave blank
   • Click on Test Connection and verify that your credentials are correct, then click on Next.
5. Select the folders to back up and click on Next.
6. Define your backup preferences.
7. It is recommended to leave the Remote Volume Size option at its default value.
8. Choose your preference regarding data retention.
   • The Smart Backup Retention option is recommended - a backup will then be kept for each of the last 7 days, each of the last 4 weeks, and each of the last 12 months.
9. Click on Save.
   • You will be redirected to the home page; you can start a backup immediately by clicking on Start Now next to the name of your backup, or wait for the next scheduled backup.

Restore a device with Duplicati

To do this:

1. Open a web browser and go to http://localhost:8200.
2. Click on the "Restore" menu on the left.
   • If Duplicati is not configured to access your Swiss Backup storage space, see above.
3. Choose the location from which you want to restore data.
4. Choose the date of the data to be restored from the Restore from dropdown menu…
   1. You can also use the search field if you want to restore a specific file/folder.
   2. Select the data to be restored in the tree structure.
5. Choose the location for restoring the data:
   1. Original location restores the data to where it was during the backup.
   2. Choose location allows you to restore data to a different folder than the original.
6. Choose whether you want to keep or not the files that already exist on your machine in case of conflict, or rename the files with their last modification date.
7. Click on Restore and wait for the process to finish.

Troubleshooting a 502 bad gateway or 401 unauthorized error

With Windows 10, connections to the Infomaniak Swift server are made using TLS1.2, while with Windows 11, this is done using TLS1.3, which generates errors. If the choice is restricted to TLS 1.2, then everything works fine.

To do this:

• Add the advanced option for allowed SSL versions:
  
• and select Tls 1 2: