This guide explains how to move an existing website within an Infomaniak Web Hosting service to another Infomaniak Web Hosting service.

Introduction

• There are not many ready-made solutions for moving a website:
  • In general, few hosting providers offer the export or import of an entire website with its databases.
  • This is mainly due to the fact that there are many ways to build a website and just as many languages, which are often incompatible with each other.
• If the website to be transferred is built with WordPress, please refer to this other guide, which illustrates a simplified solution.
• It is also possible to move an entire Web Hosting service (see below).

Manual solution: example of website transfer

To do this manually, it is necessary to:

• retrieve the website data as well as the associated databases,
• republish this on a website created on the destination Web Hosting service,
• and if the associated domain name is the same, the first website must be deleted or renamed.

For the rest, here is an example of the steps to follow:

1. Order the other Web Hosting / Cloud Server if you don't already have it.
2. Create a "dummy website" on this new hosting (for example, dev.domain.xyz - see below).
3. Manually copy your data via FTP and MySQL (export / import).
4. Adapt your site if necessary (database address, etc.).
5. Once you are satisfied with the "new site", delete the old one.
6. Change the name of the new site to give it its actual name.

Alternatively, in step 2 above, you can work with the www. alias which you can detach beforehand from your current site. Indeed, the www alias (.domain.xyz) is often installed as an alias of your site, and you simply need to detach it, which allows you to create a site on the other hosting with the name www.domain.xyz (remember, in step 6, to add your alias of the type "domain.xyz" without the www to this new site).

Moving entire Web Hosting accounts

There is an automated way to move an Infomaniak Web Hosting account to:

• an Infomaniak Cloud Server (if the hosting is currently shared or if the hosting is already on a Cloud Server)
• another Infomaniak Organization

A Starter hosting account cannot be moved but it can be converted.