This guide presents the conditions available for segmenting and filtering your contact lists when sending an Infomaniak Newsletter.

Introduction

• Filtering subscribers based on certain criteria allows you to send Newsletters only to specific people among your subscribers.
• The criteria can be their subscription date, custom fields, or actions performed or not performed during previous sends.
• You can combine multiple conditions and add "OR" conditions to refine your filters.

Segmenting sends based on…

Access your Newsletter:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on the domain name concerned in the table that appears:
   

… subscriber specifics

Here is an example of a Newsletter subscription form with additional fields that allow you to ask the person who is subscribing for custom information:

Once some users enter this information, you can find it in the details of their contact profile:

This type of information can be used to segment your subscriber list and send emails only to a portion of it. Refer to Chapter 4 of this other guide.

… the subscriber's past actions

Information about a previous mailing can be used to segment your next email campaign. Example:

• Send only to subscribers who have opened the last 5 campaigns.
• Send only to subscribers who have never clicked on the specific newsletter sent 1 month ago.
• etc.

To do this:

1. Refer to Chapter 4 of this other guide.
2. Choose Actions instead of custom field to select the criteria that define the people who should receive this next newsletter.
   • This same drop-down menu also allows you to segment an email campaign based on the subscription dates of subscribers (e.g., send only to subscribers who signed up in a specific month).