This guide explains how to link a domain name to an Infomaniak Web Hosting service.

Where is your domain name located?…

… At Infomaniak, same Organization

If your domain name is registered with Infomaniak and is in the same user account or organization as your email, then there is nothing to do.

• Refer to this other guide to check and correct any configuration errors.

… At Infomaniak, different Organization

If your domain name is registered with Infomaniak but in a different user account or Organization, then:

• Edit its DNS zone by specifying the website's IP address as an A record.
  • Any DNS addition/modification may take up to 48 hours to propagate.

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• Move it within the same Organization.

… At Infomaniak with external DNS

If your domain name has DNS that is not Infomaniak's, then:

• Edit the current DNS zone where it is located (if necessary, consult the help documentation of the relevant provider) and specify the website's IP address in the form of an A record.
  • Any DNS addition/modification may take up to 48 hours to propagate.

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• Change the current DNS settings and select the option to use Infomaniak's DNS servers.
  • Any DNS addition/modification may take up to 48 hours to propagate.
• Refer to this other guide to check for and correct any configuration errors.

… Elsewhere with external DNS

If your domain name uses DNS servers other than Infomaniak's:

• Edit the current DNS zone where it is located (if necessary, consult the help documentation of the relevant provider) and specify the website's IP address in the form of an A record.
  • Any DNS addition/modification may take up to 48 hours to propagate.

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• Change your current DNS settings (if necessary, consult the documentation provided by your registrar) and specify Infomaniak's DNS servers (this requires you to have a DNS zone with Infomaniak).
  • Any DNS addition or modification may take up to 48 hours to propagate.
• This DNS zone with Infomaniak will be configured correctly, but please refer to this other guide to check for and correct any configuration errors.

… Elsewhere, but you are transferring it

If your domain name is registered with another registrar and you want to transfer it to the same location as your Infomaniak website, then:

• Transfer the domain name to Infomaniak (it will be configured correctly, but please refer to this other guide to check for and correct any configuration errors).
• If the domain name is intended to be an alias for your main website, you need to add the alias to your website.