This guide explains how to disable all extensions installed on your WordPress on a Web Hosting.

Preamble

• Disabling WordPress extensions allows you to quickly identify if one of them is causing an issue on your site, and thus draw the necessary conclusions to fix it.
• If you encounter a problem with third-party software, contact its publisher or a Partner and consult the support policy as well as article 11.9 of the Infomaniak Terms of Service.

Quickly disable WP extensions

To disable all WordPress extensions:

1. Connect to the server via FTP (need help?).
2. Go to the site location (folder corresponding to your WordPress site).
3. Rename /wp-content/plugins to /wp-content/_plugins for example.
   • To disable a specific extension, rename /wp-content/plugins/PluginName to /wp-content/plugins/_PluginName for example.