This guide concerns backing up Microsoft OneDrive to Swiss Backup, the backup solution in a Swiss independent cloud.

Introduction

• Acronis (and other backup software) cannot back up OneDrive files that are only in the cloud.
  • Microsoft's Files On-Demand feature creates NTFS reparse points instead of the actual files on the disk, which causes an error during the backup.

Disable Files On-Demand

It is possible to work around this issue by forcing OneDrive to download all files locally, and then restarting the backup:

1. Click on the OneDrive icon in the notification area (taskbar).
2. Open Settings > Sync and backup tab (or Settings depending on the version).
3. Disable the Files On-Demand option.
4. Wait for the files to download completely to your device.
5. Restart the backup from Swiss Backup.

Warning: this operation requires sufficient local disk space to store all of your OneDrive files.

Alternative solutions

• Import OneDrive content to kDrive in a few clicks
• Back up a Microsoft 365 organization to Swiss Backup