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Understanding kDrive Data Analysis

Bijwerken 03-07-2026

This guide explains why analyses are performed on your kDrive data when you grant this right to Infomaniak, and how to revoke it.

 

Introduction

  • The confidentiality of data stored on kDrive is an important issue, especially when humans analyze this data from time to time:
    • Analyzing data is essential for improving artificial intelligence (AI) because it allows AI models to be trained with high-quality data; this will improve the searches you perform within your kDrive as well as the automatic categorization.
  • Data is used only for these specific purposes.
  • The AI scans the file to extract its content and all related information; based on all this information, it deduces the category that is most likely to match the document.
  • If the model is unsure, the file will not be categorized to avoid errors.
  • Please refer to this other guide regarding the model used and the responsibilities of each party.

 

Fully Internal Analysis

Infomaniak is committed to protecting its customers' data and complying with current confidentiality standards. Furthermore, it is extremely rare for an employee to manually intervene in this analysis system because, although the technical capability exists (hence this communication), it is not put into practice.

Obviously, Infomaniak is the only provider involved in this data analysis. Infomaniak does not authorize any third party to intervene in its systems to guarantee the security and confidentiality of this data.

 

Revoke the Granted Right

Prerequisites

Then you can check your data analysis status by logging in to your kDrive and then go to:

  1. Click here to access the Infomaniak kDrive web app (online service ksuite.infomaniak.com/kdrive).
  2. Click on the Settings icon in the top right corner.
  3. Check or select the relevant kDrive in the drop-down menu in the left sidebar.
  4. Click on General in the left sidebar.
  5. Click on Smart Features:
  6. Click on the button to perform the desired action:

Link naar deze veelgestelde vragen: https://faq.infomaniak.com/2412


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