This guide explains how the cancellation insurance works, available to customers as part of the Infomaniak ticketing system.

How cancellation insurance works

Infomaniak offers, through its partner Allianz Suisse, to customers who purchase their tickets on the online ticket office, a cancellation insurance that allows, under certain conditions, to be reimbursed for the purchase of their tickets.

Customers wishing to be reimbursed must contact Allianz Suisse directly with the ticket number:

Allianz
+41 (0)44 283 32 22
info.ch@allianz.com‍

Read the general terms of use.