This guide explains how to cancel sending an email from the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail).

Introduction

• By default, you have 15 seconds to cancel sending an email.
• If needed, you can disable this feature or increase the send delay up to 30 seconds.
• This feature applies to all email addresses in your Mail interface.

Configure the cancellation delay

To do this:

1. Click here to access the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail).
2. Click on the Settings icon ‍ in the top right corner of the interface.
3. Click on Sending in the secondary side menu.
4. Adjust the cancellation delay (0, 10, 15, 20, 25, 30 seconds) for sending emails according to your preferences:
   

Cancel sending in progress

When you click the send button for your message in Mail, you can cancel the sending process during the allotted time by clicking the CANCEL button on the send notification that appears in the center at the bottom of your screen:

The message being sent will revert to the draft stage, and you can resend it if necessary or delete the draft.